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As an image and location sharing platform, Instagram offers intimate visual access to events, experiences and situations in a manner that is mobile and contextual. Partnering with Australian Red Cross, this paper develops a mixed methodology for using Instagram data to identify and understand individuals’ everyday humanitarian activity in a major urban centre (Melbourne, Australia) outside of the temporal frame of crisis. The research integrates hashtag data collection with thematic analysis in a Geographic Information System (GIS) to use visualise the links between types of humanitarian action, their motivations and contextual situations to precise urban locations. These attributes of Instagram posting practices offer a base layer of information about disparate prosocial action taking place in an urban context. We see this as informing and sustaining a new hybrid mode of promotional and humanitarian communication, evidencing social good ‘place making’ and enabling new forms of visible humanitarian participation.
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Digital social innovation (DSI) involves the use of digital technologies in the development and implementation of innovative products, services, processes and business models that seek to improve the well-being and agency of socially disadvantaged groups or address social problems related to marginality, inequality and social exclusion (Qureshi, Pan, & Zheng, 2017; Shalini et al., 2021). Information Systems Frontiers, 22 (11), 1 - 21. https://doi.org/10.1007/s10796-020-09991-6 153 Parthiban, R., Qureshi, I., Bandyopadhyay, S., & Jaikumar, S. (2021). Social inclusion/exclusion (Diaz Andrade & Doolin, 2016; Iivari et al., 2018; Riaz & Qureshi, 2017); social inequality (Qureshi et al., 2018; Zheng & Walsham, 2008, 2021) Embedded agency of DSIrs How are DSIrs able to engage with local institutions yet bring change in these very same institutions? 151 Pandey, M., Bhati, M., Shukla, D. M., & Qureshi, I. (2021). 152 Parthiban, R., Qureshi, I., Bandyopadhyay, S., Bhatt, B., & Jaikumar, S. (2020).
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This article responds to increasing discourses on digital social innovation (DSI) from the perspectives of women entrepreneurs. Using the individual differences theory of gender and information technology (IDTGIT), this research explores how digital technology is used by women entrepreneurs to create opportunities in response to the challenges associated with individual identity, individual influences, social influences and structural influences. We also extend the IDTGIT by exploring how technology is used by women entrepreneurs in their DSI ventures and how technology facilitates the social impact of such ventures. This paper draws on a qualitative study using interviews with 17 women entrepreneurs in Australia, and our findings indicate that individual identity, individual influences and social and structural influences play a significant role in inhibiting women entrepreneurs' business ventures but technology helps to create opportunities for women entrepreneurs to address these factors. We also found that technology plays a role in helping women entrepreneurs to pursue social innovation in two different ways: through social innovation that is embodied by technology and social innovation that is enabled by technology. Our findings further indicate the social impact of DSI in the areas of education, employment, environment and climate, community development and progress and healthcare. The theoretical and practical implications of DSI for women entrepreneurs are provided.
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This study examines the influence of digitalisation and social entrepreneurship on national well-being. Taking a configurational approach, the results show that digitalisation can benefit national well-being if the country has an adequate educational system, good governance, and a philanthropy-oriented financial system. Digitalisation can leverage these conditions in promoting national well-being. The study also contributes to entrepreneurship literature as it clarifies the role of social entrepreneurship. Social entrepreneurship impacts national well-being when institutions are weak, but it is indifferent in developed economies, which gives support to the institutional void perspective. This finding contributes to the ongoing debate on the role of the institutions on the creation of social enterprises and advances knowledge on the social impact of social entrepreneurship. Additionally, the results show that a combination of conditions is required to achieve high levels of national well-being.
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Although social innovation is an old paradigm, social innovation courses appeared in the curricula in the approximately last ten years. By doing so educational institutions acknowledged the existence of new approaches to obstacles that the world is facing. The courses regarding the social innovations give the students valuable knowledge and skills related to solving different social problems, increasing the motivation for being active in the society, and raising awareness about specific topics that need attention. An important role in implementing social innovation have ICT technologies. The role of the ICT is multiple: (1) administrative (members of the certain social initiative collaborate on the project through different ICT tools that enable communication and information organization), (2) disseminative and educational (the topic of the social initiative is disseminated through different tools and social media), and sometimes (3) topical (it the topic of social innovation project is directly connected to specific ICT technology). Based on the roles that the ICT takes upon in the process of social innovation implementation, the authors present ICT solutions that could be included in the realization of a social innovation course for business students at the graduate level.
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Understanding the criteria for the formation and development of social innovation ecosystems is crucial to establish appropriate strategies for their creation, maintenance and expansion. In this regard, strategies should be focused on social development actions, mainly supported by governments and members of the society. Silva, Sá and Spinosa (2019) reinforce that the interaction between government, industry and academia, coined in the literature as Triple Helix, by Etzkowitz and Leydesdorff (2000), has been increasingly recognized for driving the transformation of scientific and technological results into economic results. According to a study by Schaffers et. al (2012), the progress towards the understanding of the intersection between urban economy, innovation networks, technology platforms, services and their applications, collective intelligence and innovation theories themselves is one of the challenges for innovation. This understanding can help scholars, governments and professionals to explore new directions and produce knowledge and solutions to make cities smarter. This study aimed to carry on a previous study by Nespolo and Fachinelli (2017) as well as build and validate a scale to measure the perception of social innovation ecosystems.
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The purpose of this paper is to present the factors that should be taken into consideration when assessing the level of acceptance of an ICT solution by the general public, as well as the innovating impact that such solution is expected to have at the level of society in the European Union. This involves the integration of social and technical skills and expertise, in order to gather the necessary feedback from the users in a clear and concise way. The final goal is to provide an online service that improves the quality of life and work of its users. In order to do so, such service needs to be capable of performing in a way that is as effortless as possible for the user, who will in turn be motivated to use it repeatedly. Moreover, the content of the online service must be able to address a social need in a way that is more efficient and novel than what has been available until then.
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- Rôle des universités (1)
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5. Évaluation, retombées et impacts
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