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Although social innovation is an old paradigm, social innovation courses appeared in the curricula in the approximately last ten years. By doing so educational institutions acknowledged the existence of new approaches to obstacles that the world is facing. The courses regarding the social innovations give the students valuable knowledge and skills related to solving different social problems, increasing the motivation for being active in the society, and raising awareness about specific topics that need attention. An important role in implementing social innovation have ICT technologies. The role of the ICT is multiple: (1) administrative (members of the certain social initiative collaborate on the project through different ICT tools that enable communication and information organization), (2) disseminative and educational (the topic of the social initiative is disseminated through different tools and social media), and sometimes (3) topical (it the topic of social innovation project is directly connected to specific ICT technology). Based on the roles that the ICT takes upon in the process of social innovation implementation, the authors present ICT solutions that could be included in the realization of a social innovation course for business students at the graduate level.
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The purpose of this paper is to present the factors that should be taken into consideration when assessing the level of acceptance of an ICT solution by the general public, as well as the innovating impact that such solution is expected to have at the level of society in the European Union. This involves the integration of social and technical skills and expertise, in order to gather the necessary feedback from the users in a clear and concise way. The final goal is to provide an online service that improves the quality of life and work of its users. In order to do so, such service needs to be capable of performing in a way that is as effortless as possible for the user, who will in turn be motivated to use it repeatedly. Moreover, the content of the online service must be able to address a social need in a way that is more efficient and novel than what has been available until then.