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The 21st century has brought a cornucopia of new knowledge and technologies. But there has been little progress in our ability to solve social problems using social innovation – the deliberate invention of new solutions to meet social needs - across the globe. Geoff Mulgan is a pioneer in the global field of social innovation. Building on his experience advising international governments, businesses and foundations, he explains how it provides answers to today’s global social, economic and sustainability issues. He argues for matching R&D in technology and science with a socially focused R&D and harnessing creative imagination on a larger scale than ever before. Weaving together history, ideas, policy and practice, he shows how social innovation is now coming of age, offering a comprehensive view of what can be done to solve the global social challenges we face.
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In this chapter I turn to how social science can be adapted to the challenges and tools of the 2020s, becoming more data driven, more experimental and fuelled by more dynamic feedback between theory and practice. Social science at its grandest is the way societies understand themselves: why they cohere or fall apart; why some grow and others shrink; why some care and others hate; how big structural forces explain the apparently special facts of our own biographies. It observes but also shapes action, and then learns from those actions.Starting with the idea of social science as collective selfknowledge, I describe how new approaches to intelligence of all kinds can help to reinvigorate it. I begin with data and computational social science and then move on to cover the idea of social R&D and experimentation, new ways for universities to link into practice, including social science parks, accelerators tied to social goals, challenge-based methods and social labs of all kinds, before concluding with the core argument: an account of how social science can engage with the emerging field of intelligence design. This is, I hope, a plausible and desirable direction of travel.The rise of data-driven and computational social ScienceWe are all familiar with the extraordinary explosion of new ways to observe social phenomena, which are bound to change how we ask social questions and how we answer them. Each of us leaves a data trail of whom we talk to, what we eat and where we go. It's easier than ever to survey people, to spot patterns, to scrape the web, to pick up data from sensors or to interpret moods from facial expressions. It's easier than ever to gather perceptions and emotions as well as material facts – for example, through sentiment analysis of public debates. And it's easier than ever for organisations to practise social science – whether it's investment organisations analysing market patterns, human resources departments using behavioural science or local authorities using ethnography.These tools are not monopolised by professional social scientists. In cities, for example, offices of data analytics link multiple data sets and governments use data to feed tools using AI – like Predpol or HART – to predict who is most likely to go to hospital or end up in prison.
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