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There are currently several social innovation initiatives being developed in isolation, where each one has its own path. In this context, actors want to collaborate and be coordinated in a network in order to increase the development and dissemination of social innovations. The use of collaboration mechanisms gives rise to the expectation that actors playing in groups tend to achieve quantitative and qualitative performance higher than individual performances. While the potential benefits of collaboration are recognized, effectively achieving collaboration is still a challenge for social innovation. In this context, the objective of this study is to identify how the concepts of collaboration are recognized in social innovation environments. In addition, we investigated which mechanisms are used and what are the difficulties faced by actors in this context. To do so, a survey research on the aspects of collaboration in social innovation environments was conducted. Results shown that engagement is the most cited challenge related to human factors; from 30 techniques mentioned, Design Thinking is the most applied; and from 41 tools, Google Drive is the most cited. Results from qualitative analysis shown that collaboration is considered essential to social innovation environments, although there are several challenges reported.
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There are currently several social innovation initiatives being developed in isolation, where each one has its own path. In this context, actors want to collaborate and be coordinated in a network in order to increase the development and dissemination of social innovations. The use of collaboration mechanisms gives rise to the expectation that actors playing in groups tend to achieve quantitative and qualitative performance higher than individual performances. While the potential benefits of collaboration are recognized, effectively achieving collaboration is still a challenge for social innovation. In this context, the objective of this study is to identify how the concepts of collaboration are recognized in social innovation environments. In addition, we investigated which mechanisms are used and what are the difficulties faced by actors in this context. To do so, a survey research on the aspects of collaboration in social innovation environments was conducted. Results shown that engagement is the most cited challenge related to human factors; from 30 techniques mentioned, Design Thinking is the most applied; and from 41 tools, Google Drive is the most cited. Results from qualitative analysis shown that collaboration is considered essential to social innovation environments, although there are several challenges reported.
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A social innovation ecosystem is a set of actors from different societal sectors and their environments with legal and cultural norms, supportive infrastructures and many other elements, which enable or inhibit the development of social innovations. In this context, several issues regarding information reuse and integration can be found. In this paper, we present an observational study where a real case of an emerging social innovation ecosystem was modeled and analyzed in order to identify the challenges faced by the actors. Results show the importance of adopting digital ecosystem concepts for an approach in which social innovation actors interact and collaborate through the support provided by a common technological platform, composing what we called as Social Innovation Digital Ecosystem (SIDE). Such approach aims to support social innovation actors towards fostering collaboration, co-creation, knowledge, and information sharing and reuse, enabling the development, dissemination and generation of more effective social innovations.
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