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  • Reputation systems are a popular feature of web-based platforms for ensuring that their users abide by platform rules and regulations and are incentivized to demonstrate honest, trustworthy conduct. Accrual of "reputation" in these platforms, most prominently those in the e-commerce domain, is motivated by self-interested goals such as acquiring an advantage over competing platform users. Therefore, in community-oriented platforms, where the goals are to foster collaboration and cooperation among community members, such reputation systems are inappropriate and indeed contrary to the intended ethos of the community and actions of its members. In this article, we argue for a new form of reputation system that encourages cooperation rather than competition, derived from conceptualizing platform communities as a networked assemblage of users and their created content. In doing so, we use techniques from social network analysis to conceive a form of reputation that represents members' community involvement over a period of time rather than a sum of direct ratings from other members. We describe the design and implementation of our reputation system prototype called "commonshare" and preliminary results of its use within a Digital Social Innovation platform. Further, we discuss its potential to generate insight into other networked communities for their administrators and encourage cooperation between their users.

  • This paper reports on a long-term collaboration with a self-organised social clinic, within solidarity movements in Greece. The collaboration focused on the co-creation of an oral history group within the social clinic, aiming to record and make sense of a collection of digital oral histories from its volunteers and volunteers-doctors. The process aimed to support reflection and shape the future of the clinic's ongoing social innovation and to transform institutional public health services. Positioning the work of solidarity movement as designing social innovation, the work contributes to CSCW and 'infrastructuring' in Participatory Design aspiring to support social activism and social transformation processes. More specifically, through our empirical insights on the process of infrastructuring an oral history group within a social movement; and related insights about their ongoing participatory health service provision-we provide implications for CSCW concerned with its role in institutional healthcare service transformation.

  • This book explores how the State can play a role as an enabler of citizens-led social innovations, to accelerate the shift to sustainable and socially just lifestyles. To meet the twin challenges of environmental degradation and the rise of inequalities, societal transformation is urgent. Most theories of social change focus either on the role of the State, on the magic of the market, or on the power of technological innovation. This book explores instead how local communities, given the freedom to experiment, can design solutions that can have a transformative impact. Change cannot rely only on central ordering by government, nor on corporations suddenly acting as responsible citizens. Societal transformation, at the speed and scope required, also should be based on the reconstitution of social capital, and on new forms of democracy emerging from collective action at the local level. The State matters of course, for the provision of both public services and of social protection, and to discipline the market, but it should also act as an enabler of citizen-led experimentation, and it should set up an institutional apparatus to ensure that collective learning spreads across jurisdictions. Corporations themselves can ensure that society taps the full potential of citizens-led social innovations: they can put their know-how, their access to finance, and their control of logistical chains in the service of such innovations, rather than focusing on shaping consumers’ tastes or even adapting to consumers’ shifting expectations. With this aim in mind, this book provides empirical evidence of how social innovations, typically developed within "niches", initially at a relatively small scale, can have society-wide impacts. It also examines the nature of the activism deployed by social innovators, and the emergence of a "do-it-yourself" form of democracy. This book will appeal to all those interested in driving societal change and social innovation to ensure a sustainable and socially just future for all.

  • This book explores how the State can play a role as an enabler of citizens-led social innovations, to accelerate the shift to sustainable and socially just lifestyles. To meet the twin challenges of environmental degradation and the rise of inequalities, societal transformation is urgent. Most theories of social change focus either on the role of the State, on the magic of the market, or on the power of technological innovation. This book explores instead how local communities, given the freedom to experiment, can design solutions that can have a transformative impact. Change cannot rely only on central ordering by government, nor on corporations suddenly acting as responsible citizens. Societal transformation, at the speed and scope required, also should be based on the reconstitution of social capital, and on new forms of democracy emerging from collective action at the local level. The State matters of course, for the provision of both public services and of social protection, and to discipline the market, but it should also act as an enabler of citizen-led experimentation, and it should set up an institutional apparatus to ensure that collective learning spreads across jurisdictions. Corporations themselves can ensure that society taps the full potential of citizens-led social innovations: they can put their know-how, their access to finance, and their control of logistical chains in the service of such innovations, rather than focusing on shaping consumers’ tastes or even adapting to consumers’ shifting expectations. With this aim in mind, this book provides empirical evidence of how social innovations, typically developed within "niches", initially at a relatively small scale, can have society-wide impacts. It also examines the nature of the activism deployed by social innovators, and the emergence of a "do-it-yourself" form of democracy. This book will appeal to all those interested in driving societal change and social innovation to ensure a sustainable and socially just future for all.

  • As an image and location sharing platform, Instagram offers intimate visual access to events, experiences and situations in a manner that is mobile and contextual. Partnering with Australian Red Cross, this paper develops a mixed methodology for using Instagram data to identify and understand individuals’ everyday humanitarian activity in a major urban centre (Melbourne, Australia) outside of the temporal frame of crisis. The research integrates hashtag data collection with thematic analysis in a Geographic Information System (GIS) to use visualise the links between types of humanitarian action, their motivations and contextual situations to precise urban locations. These attributes of Instagram posting practices offer a base layer of information about disparate prosocial action taking place in an urban context. We see this as informing and sustaining a new hybrid mode of promotional and humanitarian communication, evidencing social good ‘place making’ and enabling new forms of visible humanitarian participation.

  • As an image and location sharing platform, Instagram offers intimate visual access to events, experiences and situations in a manner that is mobile and contextual. Partnering with Australian Red Cross, this paper develops a mixed methodology for using Instagram data to identify and understand individuals’ everyday humanitarian activity in a major urban centre (Melbourne, Australia) outside of the temporal frame of crisis. The research integrates hashtag data collection with thematic analysis in a Geographic Information System (GIS) to use visualise the links between types of humanitarian action, their motivations and contextual situations to precise urban locations. These attributes of Instagram posting practices offer a base layer of information about disparate prosocial action taking place in an urban context. We see this as informing and sustaining a new hybrid mode of promotional and humanitarian communication, evidencing social good ‘place making’ and enabling new forms of visible humanitarian participation.

  • Quelles sont les conditions de la maximisation de l’impact, et notamment sa pérennisation, du mécénat de compétence tech au profit des organisations dont la mission relève directement et prioritairement de la gestion du bien commun au service de l’intérêt général ? Telle est la question de recherche que la Fondation Devoteam a posée à l’ESSEC au moment de la mise en place de son programme #TechFor-People, afin de s’assurer de la pertinence de ce programme pour répondre aux besoins sur le long terme des structures de l’ESS (Économie Sociale et Solidaire) en transformation digitale. Afin de répondre à cette problématique l’ESSEC a réalisé une évaluation d’impact social fondée sur les cadres théoriques de la théorie du changement et de la théorie des parties prenantes, avec l’analyse de besoin, une collecte de données qualitatives ex-ante ainsi qu’une collecte de données quantitative ex-ante et ex-post. L’analyse de ces collectes révèle une dichotomie spécifique aux structures de l’ESS utilisant le programme que nous avons catégorisées en Tech Driven d’une part, ou Tech Powered d’autre part, avec des besoins et des conditions de pérennisation spécifiques en fonction de la catégorie qui leur correspond.

  • Stories of community resilience and rapid innovation have emerged during the global pandemic caused by COVID-19. As communities, organizations, and individuals have had to shift modalities during the pandemic, they have identified ways to sustain community well-being. Prior to COVID-19, colleges and universities were hailed as anchors of economic and social resilience and well-being for communities of place. In this light, this commentary highlights stories of rapid community innovation occurring at Hobart & William Smith Colleges in the Finger Lakes region of New York. A series of vignettes are presented showcasing lessons and on-going questions regarding rapid pivots, community values, and diversity and inclusion during (and after) the pandemic. Overall, these insights can inform future local collaborative development efforts post-COVID-19 between colleges/universities and their local community.

  • Digital social innovation (DSI) involves the use of digital technologies in the development and implementation of innovative products, services, processes and business models that seek to improve the well-being and agency of socially disadvantaged groups or address social problems related to marginality, inequality and social exclusion (Qureshi, Pan, & Zheng, 2017; Shalini et al., 2021). Information Systems Frontiers, 22 (11), 1 - 21. https://doi.org/10.1007/s10796-020-09991-6 153 Parthiban, R., Qureshi, I., Bandyopadhyay, S., & Jaikumar, S. (2021). Social inclusion/exclusion (Diaz Andrade & Doolin, 2016; Iivari et al., 2018; Riaz & Qureshi, 2017); social inequality (Qureshi et al., 2018; Zheng & Walsham, 2008, 2021) Embedded agency of DSIrs How are DSIrs able to engage with local institutions yet bring change in these very same institutions? 151 Pandey, M., Bhati, M., Shukla, D. M., & Qureshi, I. (2021). 152 Parthiban, R., Qureshi, I., Bandyopadhyay, S., Bhatt, B., & Jaikumar, S. (2020).

  • Digital social innovation (DSI) involves the use of digital technologies in the development and implementation of innovative products, services, processes and business models that seek to improve the well-being and agency of socially disadvantaged groups or address social problems related to marginality, inequality and social exclusion (Qureshi, Pan, & Zheng, 2017; Shalini et al., 2021). Information Systems Frontiers, 22 (11), 1 - 21. https://doi.org/10.1007/s10796-020-09991-6 153 Parthiban, R., Qureshi, I., Bandyopadhyay, S., & Jaikumar, S. (2021). Social inclusion/exclusion (Diaz Andrade & Doolin, 2016; Iivari et al., 2018; Riaz & Qureshi, 2017); social inequality (Qureshi et al., 2018; Zheng & Walsham, 2008, 2021) Embedded agency of DSIrs How are DSIrs able to engage with local institutions yet bring change in these very same institutions? 151 Pandey, M., Bhati, M., Shukla, D. M., & Qureshi, I. (2021). 152 Parthiban, R., Qureshi, I., Bandyopadhyay, S., Bhatt, B., & Jaikumar, S. (2020).

  • This article responds to increasing discourses on digital social innovation (DSI) from the perspectives of women entrepreneurs. Using the individual differences theory of gender and information technology (IDTGIT), this research explores how digital technology is used by women entrepreneurs to create opportunities in response to the challenges associated with individual identity, individual influences, social influences and structural influences. We also extend the IDTGIT by exploring how technology is used by women entrepreneurs in their DSI ventures and how technology facilitates the social impact of such ventures. This paper draws on a qualitative study using interviews with 17 women entrepreneurs in Australia, and our findings indicate that individual identity, individual influences and social and structural influences play a significant role in inhibiting women entrepreneurs' business ventures but technology helps to create opportunities for women entrepreneurs to address these factors. We also found that technology plays a role in helping women entrepreneurs to pursue social innovation in two different ways: through social innovation that is embodied by technology and social innovation that is enabled by technology. Our findings further indicate the social impact of DSI in the areas of education, employment, environment and climate, community development and progress and healthcare. The theoretical and practical implications of DSI for women entrepreneurs are provided.

  • This article responds to increasing discourses on digital social innovation (DSI) from the perspectives of women entrepreneurs. Using the individual differences theory of gender and information technology (IDTGIT), this research explores how digital technology is used by women entrepreneurs to create opportunities in response to the challenges associated with individual identity, individual influences, social influences and structural influences. We also extend the IDTGIT by exploring how technology is used by women entrepreneurs in their DSI ventures and how technology facilitates the social impact of such ventures. This paper draws on a qualitative study using interviews with 17 women entrepreneurs in Australia, and our findings indicate that individual identity, individual influences and social and structural influences play a significant role in inhibiting women entrepreneurs' business ventures but technology helps to create opportunities for women entrepreneurs to address these factors. We also found that technology plays a role in helping women entrepreneurs to pursue social innovation in two different ways: through social innovation that is embodied by technology and social innovation that is enabled by technology. Our findings further indicate the social impact of DSI in the areas of education, employment, environment and climate, community development and progress and healthcare. The theoretical and practical implications of DSI for women entrepreneurs are provided.

  • Social innovation is not well understood within the context of macro-social work. Frameworks for understanding social innovation as having dimensions of social entrepreneurship, social intrapreneurship, and social advocacy are elaborated. Challenges to the comprehensive understanding and utility of social innovation for macro social work are discussed, especially an overemphasis on social entrepreneurship as the only typical expression of social innovation as well as a mistargeted, deficit-based approach which assumes that contemporary social work is dysfunctional and can only be made functional through social innovation and entrepreneurship. Global and multidisciplinary insights and applications of social innovation for macro social work are reviewed. Finally, how the macro-social work approach to social innovation builds on and advances business approaches to social innovation is discussed.

  • The Public Health Agency of Canada’s Innovation Strategy (PHAC-IS) was established amid calls for diverse structural funding mechanisms that could support research agendas to inform policy making across multiple levels and jurisdictions. Influenced by a shifting emphasis towards a population health approach and growing interest in social innovation and systems change, the PHAC-IS was created as a national grantmaking program that funded the testing and delivery of promising population health interventions between 2009 and 2020.

  • The Public Health Agency of Canada’s Innovation Strategy (PHAC-IS) was established amid calls for diverse structural funding mechanisms that could support research agendas to inform policy making across multiple levels and jurisdictions. Influenced by a shifting emphasis towards a population health approach and growing interest in social innovation and systems change, the PHAC-IS was created as a national grantmaking program that funded the testing and delivery of promising population health interventions between 2009 and 2020.

  • This study explored how social housing communities can contribute to the transition to a circular economy (CE) in cities. The CE promotes ways for rethinking and reshaping current practices of producing and consuming to enhance resource efficiency while satisfying our needs to enable us to prosper sustainably. Resource efficiency in cities relies on production and consumption patterns that are connected to people behaviours. Up to now, the CE has mainly concentrated on different levels of technological system innovations with limited attention to social practices and behavioural change. On the other side, communities and groups of interest show playing a crucial role in the promotion of sustainable practices through initiatives of social innovation (SI). Through case study analysis and comparison, the project investigated contemporary SI initiatives implemented by urban communities and groups of interest aiming at promoting alternative production-consumption practices. Seven types of SI for resource circularity have been identified. Based on this typology, the study defined potential opportunities, benefits and challenges for social housing communities. These findings also highlighted a complementary role that SI can play in the CE implementation in cities. Therefore, the project suggested the introduction of emerging SI concepts into the current CE approach to support development.

  • This study explored how social housing communities can contribute to the transition to a circular economy (CE) in cities. The CE promotes ways for rethinking and reshaping current practices of producing and consuming to enhance resource efficiency while satisfying our needs to enable us to prosper sustainably. Resource efficiency in cities relies on production and consumption patterns that are connected to people behaviours. Up to now, the CE has mainly concentrated on different levels of technological system innovations with limited attention to social practices and behavioural change. On the other side, communities and groups of interest show playing a crucial role in the promotion of sustainable practices through initiatives of social innovation (SI). Through case study analysis and comparison, the project investigated contemporary SI initiatives implemented by urban communities and groups of interest aiming at promoting alternative production-consumption practices. Seven types of SI for resource circularity have been identified. Based on this typology, the study defined potential opportunities, benefits and challenges for social housing communities. These findings also highlighted a complementary role that SI can play in the CE implementation in cities. Therefore, the project suggested the introduction of emerging SI concepts into the current CE approach to support development.

  • • Use Evolutionary Game to clarify the applicability of various resource allocations. • Expose the different key factors affecting the roles of resource allocations. • Breadth resource allocations have advantage when alliance environment is ambiguous. • Targeted resource allocations enhance the benefits if commercial prospects are clear. A lack of understanding regarding the roles and applicability of different resource allocations has become the underlying reason for the failure of resource efforts. Therefore, it is of important practical significance to examine the effects of different resource allocations and their impacts on the development of strategic alliances. Based on the development intentions of technological innovation cooperation and social capital accumulation, our study distinguished four patterns of resource allocation and viewed them as dynamic processes instead of unchanging decision results, using simulation from evolutionary game theory to explore the roles and applicability of various resource allocations by exposing their stability under different constraint situations. Our results indicate that, first, the randomly-oriented resource allocation has the highest probability of being unstable, while the knowledge-embedded resource allocation has the lowest probability. Second, randomly-oriented resource allocation can lead an alliance to become a pure technology or social alliance; relationship-oriented resource allocation is sensitive to opportunistic behavior, but more favorable to innovation diffusion; cooperation-oriented resource allocation is mainly affected by resource cost, and more suitable for firms with strong innovation intentions; and knowledge-embedded resource allocation is conducive to reducing the uncertainty and enhancing the configuration success rates. Third, the breadth of the resource allocation increases the probability of successfully configuring resources, and the strategic decision to switch from broad resource allocation to a targeted one may increase the extraneous benefits of firms when the development prospects are clear.

  • • Use Evolutionary Game to clarify the applicability of various resource allocations. • Expose the different key factors affecting the roles of resource allocations. • Breadth resource allocations have advantage when alliance environment is ambiguous. • Targeted resource allocations enhance the benefits if commercial prospects are clear. A lack of understanding regarding the roles and applicability of different resource allocations has become the underlying reason for the failure of resource efforts. Therefore, it is of important practical significance to examine the effects of different resource allocations and their impacts on the development of strategic alliances. Based on the development intentions of technological innovation cooperation and social capital accumulation, our study distinguished four patterns of resource allocation and viewed them as dynamic processes instead of unchanging decision results, using simulation from evolutionary game theory to explore the roles and applicability of various resource allocations by exposing their stability under different constraint situations. Our results indicate that, first, the randomly-oriented resource allocation has the highest probability of being unstable, while the knowledge-embedded resource allocation has the lowest probability. Second, randomly-oriented resource allocation can lead an alliance to become a pure technology or social alliance; relationship-oriented resource allocation is sensitive to opportunistic behavior, but more favorable to innovation diffusion; cooperation-oriented resource allocation is mainly affected by resource cost, and more suitable for firms with strong innovation intentions; and knowledge-embedded resource allocation is conducive to reducing the uncertainty and enhancing the configuration success rates. Third, the breadth of the resource allocation increases the probability of successfully configuring resources, and the strategic decision to switch from broad resource allocation to a targeted one may increase the extraneous benefits of firms when the development prospects are clear.

  • The aim of this paper is to study the influence of corporate social responsibility (CSR) over small and medium‐sized enterprise (SME) innovation and the effect of two mediating variables, debt terms and human capital. Based on a sample of 2825 Spanish SMEs and applying a structural equations modeling, the results demonstrate that the effect of CSR on innovation is mediated by debt terms and by good human resource practices. Part of the positive effect of CSR on innovation occurs through these two variables, which, alone, positively and significantly affect innovation in SMEs. Consequently, the positive effect of CSR practices on debt terms through a decrease in asymmetric information goes further, also having repercussions on innovation. Additionally, the suitable development of human resource practices based on strategies oriented toward CSR allow companies to carry out greater and more efficient innovative activities. This paper contributes to the CSR literature considering the human resource management and the debt access in the relationship between CSR and innovation. The findings reveal important implications for policy makers and managers. For the former, the results show that it would be interesting to carry out actions aimed at assisting SMEs, especially those with fewer resources available, to implement a suitable CSR strategy, supporting sustainable development in SMEs. And, for the latter, CSR‐oriented innovation has proven to be a valuable strategy for more efficient SMEs management because of the multiple competitive advantages it generates.

Dernière mise à jour depuis la base de données : 18/07/2025 05:00 (EDT)

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