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  • Social businesses, despite having a huge potential to generate substantial and sustainable value, are often structurally and financially fragile. Technological interventions, such as social media analytics, big data, Internet of Things, and blockchain can help social businesses by leveraging the practices towards financial and operational sustainability. This study is the first of its kind in that it analyses existing scholarly works on social businesses using bibliometric analysis. In so doing, this paper presents an in-depth statistical analysis of the literature on technological interventions in sustainable social business, showcasing the development of the scholarship, major themes, and possible future research trajectories. The SCOPUS database is used to identify a large section of articles. The study shows that most of the work in social business has been done by scholars based in developed countries, with limited contributions emanating from developing countries. The study proposes a framework for the use of technology in sustainable social businesses with focus areas of research such as social innovation, digital technology, information systems, and decision making for sustainability. The results show that digital technologies are increasingly being accepted as tools for the sustainability and scalability of social businesses. The paper offers useful recommendations for future research in relevant fields.

  • The growing presence of new players – beside those belonging to the institutional and third sectors – committed to supporting social and environmental causes through innovative approaches and tools leads to the profile of a for-profit enterprise increasingly committed to the pursuit of social goals. In the paper, the authors focus their attention on the existence of relationships between innovation and a company's social role in order to assess how innovation affects the social conduct of profit-making enterprises and to determine the birth of a new "hybrid" business model. In order to achieve this goal, research was carried out on a sample of 4,000 Italian Small and Medium-sized Enterprises that claim to operate according to a corporate social commitment, in order to investigate the existence of a relationship between innovative behavior and social and business purposes of companies having different Corporate Social Innovation policies. The data were analyzed using the conditional inference tree, a non-parametric class of tree regression model, which overcomes different regression problems involving ordinal and nominal variables. The results achieved make it possible to fill some gaps in the existing literature, to detect a relationship between technological and social commitment in a company and to open a debate on future research developments.

  • The growing presence of new players – beside those belonging to the institutional and third sectors – committed to supporting social and environmental causes through innovative approaches and tools leads to the profile of a for-profit enterprise increasingly committed to the pursuit of social goals. In the paper, the authors focus their attention on the existence of relationships between innovation and a company's social role in order to assess how innovation affects the social conduct of profit-making enterprises and to determine the birth of a new "hybrid" business model. In order to achieve this goal, research was carried out on a sample of 4,000 Italian Small and Medium-sized Enterprises that claim to operate according to a corporate social commitment, in order to investigate the existence of a relationship between innovative behavior and social and business purposes of companies having different Corporate Social Innovation policies. The data were analyzed using the conditional inference tree, a non-parametric class of tree regression model, which overcomes different regression problems involving ordinal and nominal variables. The results achieved make it possible to fill some gaps in the existing literature, to detect a relationship between technological and social commitment in a company and to open a debate on future research developments.

  • The main purpose of this article is to introduce the Social Enterprise Model Canvas (SEMC), a Business Model Canvas (BMC) conceived for designing the organizational settings of social enterprises, for resolving the mission measurement paradox, and for meeting the strategy, legitimacy and governance challenges. The SEMC and the analysis that explains its features are of interest to academics concerned with the study of social entrepreneurship because they offer a new analytical tool that is particularly useful for untangling and comparing different forms of social enterprises. Also, it is of interest to social entrepreneurs, because the SEMC is a platform that can be used to prevent 'mission drifts' that might result from problems emerging from the mismanagement of such challenges. The arguments presented are grounded on scientific literature from multiple disciplines and fields, on a critical review of the BMC, and on a case study. The main features of SEMC that makes it an alternative to the BMC are attention to social value and building blocks that take into consideration non-targeted stakeholders, principles of governance, the involvement of customers and targeted beneficiaries, mission values, short-term objectives, impact and output measures.

  • The main purpose of this article is to introduce the Social Enterprise Model Canvas (SEMC), a Business Model Canvas (BMC) conceived for designing the organizational settings of social enterprises, for resolving the mission measurement paradox, and for meeting the strategy, legitimacy and governance challenges. The SEMC and the analysis that explains its features are of interest to academics concerned with the study of social entrepreneurship because they offer a new analytical tool that is particularly useful for untangling and comparing different forms of social enterprises. Also, it is of interest to social entrepreneurs, because the SEMC is a platform that can be used to prevent 'mission drifts' that might result from problems emerging from the mismanagement of such challenges. The arguments presented are grounded on scientific literature from multiple disciplines and fields, on a critical review of the BMC, and on a case study. The main features of SEMC that makes it an alternative to the BMC are attention to social value and building blocks that take into consideration non-targeted stakeholders, principles of governance, the involvement of customers and targeted beneficiaries, mission values, short-term objectives, impact and output measures.

Dernière mise à jour depuis la base de données : 18/07/2025 13:00 (EDT)