Votre recherche

The concept of co-creation includes a wide range of participatory practices for design and decision making with stakeholders and users. Generally co-creation refers to a style of design or business practice characterized by facilitated participation in orchestrated multi-stakeholder engagements, such as structured workshops and self-organizing modes of engagement. Co-creation envelopes a wide range of skilled social practices that can considerably inform and enhance the effectiveness of organizational development, collaboration, and positive group outcomes. New modes of co-creation have emerged, evolving from legacy forms of engagement such as participatory design and charrettes and newer forms such as collaboratories, generative design, sprints, and labs. Often sessions are structured by methods that recommend common steps or stages, as in design thinking workshops, and some are explicitly undirected and open. While practices abound, we find almost no research theorizing the effectiveness of these models compared to conventional structures of facilitation. As co-creation approaches have become central to systemic design, service design, and participatory design practices, a practice theory from which models might be selected and modified would offer value to practitioners and the literature. The framework that follows was evolved from and assessed by a practice theory of dialogic design. It is intended to guide the development of principles-based guidelines for co-creation practice, which might methodologically bridge the wide epistemological variances that remain unacknowledged in stakeholder co-creation practice.

The concept of co-creation includes a wide range of participatory practices for design and decision making with stakeholders and users. Generally co-creation refers to a style of design or business practice characterized by facilitated participation in orchestrated multi-stakeholder engagements, such as structured workshops and self-organizing modes of engagement. Co-creation envelopes a wide range of skilled social practices that can considerably inform and enhance the effectiveness of organizational development, collaboration, and positive group outcomes. New modes of co-creation have emerged, evolving from legacy forms of engagement such as participatory design and charrettes and newer forms such as collaboratories, generative design, sprints, and labs. Often sessions are structured by methods that recommend common steps or stages, as in design thinking workshops, and some are explicitly undirected and open. While practices abound, we find almost no research theorizing the effectiveness of these models compared to conventional structures of facilitation. As co-creation approaches have become central to systemic design, service design, and participatory design practices, a practice theory from which models might be selected and modified would offer value to practitioners and the literature. The framework that follows was evolved from and assessed by a practice theory of dialogic design. It is intended to guide the development of principles-based guidelines for co-creation practice, which might methodologically bridge the wide epistemological variances that remain unacknowledged in stakeholder co-creation practice.

Cet article étudie les caractéristiques des structures de transfert technologique et des laboratoires d’innovation ouverte gérés par les universités et organismes de recherche. Il compare leurs rôles comme intermédiaires des relations science–entreprises en fonction des modes 2 et 3 de production des connaissances proposés par Etzkowitz & al (1997) et Carayannis & al (2009). Basée sur une comparaison de cas multiples en France, nous analysons leur rôle dans le développement des relations science-entreprise. Cet article identifie aussi les modes de coordination entre ces deux types d’intermédiaires. Dans certains cas, ils coordonnent leurs activités de manière ponctuelle alors que, dans d’autres cas, la complémentarité de leurs activités s’organise sur la durée.

Cet article étudie les caractéristiques des structures de transfert technologique et des laboratoires d’innovation ouverte gérés par les universités et organismes de recherche. Il compare leurs rôles comme intermédiaires des relations science–entreprises en fonction des modes 2 et 3 de production des connaissances proposés par Etzkowitz & al (1997) et Carayannis & al (2009). Basée sur une comparaison de cas multiples en France, nous analysons leur rôle dans le développement des relations science-entreprise. Cet article identifie aussi les modes de coordination entre ces deux types d’intermédiaires. Dans certains cas, ils coordonnent leurs activités de manière ponctuelle alors que, dans d’autres cas, la complémentarité de leurs activités s’organise sur la durée.

Presents different ways to design and develop social innovations in businesses and organizations Highlights elements of social innovation in higher education Examines social innovation in practice Features case studies from different regions around the world

Twelve papers examine knowledge, learning, and innovation in order to enhance competitiveness. Papers also explore perspectives of cross-sector collaboration, intrafirm and interfirm connections, gender, and relational marketing. Papers discuss knowledge, learning, and innovation--research into cross-sector collaboration; entrepreneurial competencies and firm performance in emerging economies--a study of women entrepreneurs in Malaysia; whether online cocreation influences lead users' and opinion leaders' behaviors; knowledge and innovation in Portuguese enterprises; social ties and human capital in family small- and medium-sized entrepreneurial internationalization; perceived social support and social entrepreneurship--gender perspectives from Turkey; entrepreneurship challenges and gender issues in the African informal rural economy; the construction of a professional identity of a female entrepreneur; knowledge creation and relationship marketing in family businesses--a case-study approach; the gender question and family entrepreneurship research; a composite-index approach to detecting reporting quality--the case of female executives in family firms; and influencing factors in customers' intention to revisit resort hotels--the roles of customer experience management and customer value. Ratten is Associate Professor at La Trobe University. Braga is Associate Professor of the Technology and Management at the Polytechnic Institute of Porto. Marques is Assistant Professor and Coordinator of the Innovation, Markets and Organization Research Group in the Centre for Transdisciplinary Development Studies at the University of Tras-os-Montes and Alto Douro. No index.

Twelve papers examine knowledge, learning, and innovation in order to enhance competitiveness. Papers also explore perspectives of cross-sector collaboration, intrafirm and interfirm connections, gender, and relational marketing. Papers discuss knowledge, learning, and innovation--research into cross-sector collaboration; entrepreneurial competencies and firm performance in emerging economies--a study of women entrepreneurs in Malaysia; whether online cocreation influences lead users' and opinion leaders' behaviors; knowledge and innovation in Portuguese enterprises; social ties and human capital in family small- and medium-sized entrepreneurial internationalization; perceived social support and social entrepreneurship--gender perspectives from Turkey; entrepreneurship challenges and gender issues in the African informal rural economy; the construction of a professional identity of a female entrepreneur; knowledge creation and relationship marketing in family businesses--a case-study approach; the gender question and family entrepreneurship research; a composite-index approach to detecting reporting quality--the case of female executives in family firms; and influencing factors in customers' intention to revisit resort hotels--the roles of customer experience management and customer value. Ratten is Associate Professor at La Trobe University. Braga is Associate Professor of the Technology and Management at the Polytechnic Institute of Porto. Marques is Assistant Professor and Coordinator of the Innovation, Markets and Organization Research Group in the Centre for Transdisciplinary Development Studies at the University of Tras-os-Montes and Alto Douro. No index.

This book illustrates how to design and implement co-creation, a powerful form of collective creativity that harnesses the potential of teams and can generate breakthrough insights. Skilled leaders and facilitators can utilize this approach to unleash the creative potential of their organizations. Drawing from years of applied research, the authors bring together insights from the fields of design and organizational development into an evocative and pragmatic "how-to" guidebook. Taking a human-centred rather than process oriented perspective, the book argues that experience design separates true co-creation from other forms of collective efforts and design thinking. Collective moments of creative insight emerge from the space between, an experience of flow and synchronicity from which new ideas spring forth. How to create and hold this space is the secret to the art of co-creation. Collective breakthroughs require stakeholders to undergo a journey from the world of their existing expertise into spaces of new potential. It requires leaders moving from a position of dominating space to holding the space for others, and developing core capacities such as empathy and awareness so that teams can engage each other co-creatively. This book uncovers the secrets of this journey, enabling process designers to develop more effective programs.

This book illustrates how to design and implement co-creation, a powerful form of collective creativity that harnesses the potential of teams and can generate breakthrough insights. Skilled leaders and facilitators can utilize this approach to unleash the creative potential of their organizations. Drawing from years of applied research, the authors bring together insights from the fields of design and organizational development into an evocative and pragmatic "how-to" guidebook. Taking a human-centred rather than process oriented perspective, the book argues that experience design separates true co-creation from other forms of collective efforts and design thinking. Collective moments of creative insight emerge from the space between, an experience of flow and synchronicity from which new ideas spring forth. How to create and hold this space is the secret to the art of co-creation. Collective breakthroughs require stakeholders to undergo a journey from the world of their existing expertise into spaces of new potential. It requires leaders moving from a position of dominating space to holding the space for others, and developing core capacities such as empathy and awareness so that teams can engage each other co-creatively. This book uncovers the secrets of this journey, enabling process designers to develop more effective programs.

This paper provides an overview of the state of art of research on social entrepreneurship and the establishment of this topic in the academic world. It uses scientometric methods in measuring the maturity of social entrepreneurship research. The empirical part reveals the exponentially growing number of papers, the institutionalization of social entrepreneurship in seven dimensions, the emergence of thematic clusters, and methodological issues. The paper makes concrete suggestions on how to overcome methodological challenges. Furthermore, we provide a ranking of the 22 most cited academic contributions in social entrepreneurship. Surprisingly, almost half of the most cited papers have not been published in journals but in books, raising doubts about the current (over-)rating of journal publications.

This paper provides an overview of the state of art of research on social entrepreneurship and the establishment of this topic in the academic world. It uses scientometric methods in measuring the maturity of social entrepreneurship research. The empirical part reveals the exponentially growing number of papers, the institutionalization of social entrepreneurship in seven dimensions, the emergence of thematic clusters, and methodological issues. The paper makes concrete suggestions on how to overcome methodological challenges. Furthermore, we provide a ranking of the 22 most cited academic contributions in social entrepreneurship. Surprisingly, almost half of the most cited papers have not been published in journals but in books, raising doubts about the current (over-)rating of journal publications.

Cet article est une réponse prospective aux besoins de l'Internet des Objets en termes de simplicité d'utilisation, de gestion de la sécurité et de préservation de la vie privée. Nous proposons de satisfaire ces besoins à travers une plateforme d'intelligence collective utilisant des cartographies sémantiques en réalité augmentées pour récolter les interactions des utilisateurs avec des objets connectés. L'association de l'intelligence collective et des cartographies sémantiques permet d'envisager un design de connaissances où les capacités d'action des objets connectés sont facilement compréhensibles et modifiables par les utilisateurs. Dans ce dispositif, les technologies de blockchain sont utilisées pour partager en sécurité l'expression des utilisateurs et ainsi augmenter la confiance dans l'Internet des Objets et par la même contribuer au développement d'une réflexivité collective sur les usages de ces écosystèmes sociotechniques.

Cet article est une réponse prospective aux besoins de l'Internet des Objets en termes de simplicité d'utilisation, de gestion de la sécurité et de préservation de la vie privée. Nous proposons de satisfaire ces besoins à travers une plateforme d'intelligence collective utilisant des cartographies sémantiques en réalité augmentées pour récolter les interactions des utilisateurs avec des objets connectés. L'association de l'intelligence collective et des cartographies sémantiques permet d'envisager un design de connaissances où les capacités d'action des objets connectés sont facilement compréhensibles et modifiables par les utilisateurs. Dans ce dispositif, les technologies de blockchain sont utilisées pour partager en sécurité l'expression des utilisateurs et ainsi augmenter la confiance dans l'Internet des Objets et par la même contribuer au développement d'une réflexivité collective sur les usages de ces écosystèmes sociotechniques.

The Syrian refugee crisis has been termed “the greatest humanitarian crisis of the last century” and countries around the world have stepped up to provide safe haven to millions of Syrians fleeing violence. Canada's unique private sponsorship policy coupled with government sponsorship of refugees saw more than 40,000 welcomed to Canada in a matter of months prompting the need for new processes and solutions. Grassroots organizations emerged, with new partnerships, processes and approaches enabled with new applications of simple technologies and revealed opportunities to leverage and amplify government resources. While fragmented and sometimes primitive these efforts signaled new opportunities to create an innovative “sharing economy” approach. This paper will review the relations between these new initiatives, actors and networks and the opportunities to drive systems change through a social innovation lens.

The Syrian refugee crisis has been termed “the greatest humanitarian crisis of the last century” and countries around the world have stepped up to provide safe haven to millions of Syrians fleeing violence. Canada's unique private sponsorship policy coupled with government sponsorship of refugees saw more than 40,000 welcomed to Canada in a matter of months prompting the need for new processes and solutions. Grassroots organizations emerged, with new partnerships, processes and approaches enabled with new applications of simple technologies and revealed opportunities to leverage and amplify government resources. While fragmented and sometimes primitive these efforts signaled new opportunities to create an innovative “sharing economy” approach. This paper will review the relations between these new initiatives, actors and networks and the opportunities to drive systems change through a social innovation lens.

The Syrian refugee crisis has been termed “the greatest humanitarian crisis of the last century” and countries around the world have stepped up to provide safe haven to millions of Syrians fleeing violence. Canada's unique private sponsorship policy coupled with government sponsorship of refugees saw more than 40,000 welcomed to Canada in a matter of months prompting the need for new processes and solutions. Grassroots organizations emerged, with new partnerships, processes and approaches enabled with new applications of simple technologies and revealed opportunities to leverage and amplify government resources. While fragmented and sometimes primitive these efforts signaled new opportunities to create an innovative “sharing economy” approach. This paper will review the relations between these new initiatives, actors and networks and the opportunities to drive systems change through a social innovation lens.

The Syrian refugee crisis has been termed “the greatest humanitarian crisis of the last century” and countries around the world have stepped up to provide safe haven to millions of Syrians fleeing violence. Canada's unique private sponsorship policy coupled with government sponsorship of refugees saw more than 40,000 welcomed to Canada in a matter of months prompting the need for new processes and solutions. Grassroots organizations emerged, with new partnerships, processes and approaches enabled with new applications of simple technologies and revealed opportunities to leverage and amplify government resources. While fragmented and sometimes primitive these efforts signaled new opportunities to create an innovative “sharing economy” approach. This paper will review the relations between these new initiatives, actors and networks and the opportunities to drive systems change through a social innovation lens.

Some of the most important resources are intangible, such as knowledge and access to networks. In the developing world, technology can facilitate these resources and address basic human needs in a variety of ways: from provision of farmer training and cloud-controlled clean water systems to health information and mobile money services. Some of these services expand access to resources in ways that particularly benefit women. In environments where women are disadvantaged socially and economically, information and communications technologies (ICT) can enable women to access valuable information, consider a broader range of business opportunities, access wider markets, partake in educational programs, and share experiences with and gain mentorship from other women. However, there are large gender gaps in the access to technology, particularly in rural areas. To begin, I briefly discuss the role of technology in development, and consider the extent and significance of technology gender gaps. Next, I review key barriers to reducing these gaps, and discuss the concept of social innovation as it applies to technology interventions. Examples from five social innovations in India — a country with large technology gender gaps — illustrate the range of possibilities for innovative access to and use of ICT for diverse target groups. I conclude with some suggestions for further improvement in this area.

Some of the most important resources are intangible, such as knowledge and access to networks. In the developing world, technology can facilitate these resources and address basic human needs in a variety of ways: from provision of farmer training and cloud-controlled clean water systems to health information and mobile money services. Some of these services expand access to resources in ways that particularly benefit women. In environments where women are disadvantaged socially and economically, information and communications technologies (ICT) can enable women to access valuable information, consider a broader range of business opportunities, access wider markets, partake in educational programs, and share experiences with and gain mentorship from other women. However, there are large gender gaps in the access to technology, particularly in rural areas. To begin, I briefly discuss the role of technology in development, and consider the extent and significance of technology gender gaps. Next, I review key barriers to reducing these gaps, and discuss the concept of social innovation as it applies to technology interventions. Examples from five social innovations in India — a country with large technology gender gaps — illustrate the range of possibilities for innovative access to and use of ICT for diverse target groups. I conclude with some suggestions for further improvement in this area.

Cette recherche traite du rôle des plateformes technologiques pour engager le client dans un processus de co-création de valeur avec l’entreprise. Le cas du Photomaton digital (Sharingbox) est étudié. Des entretiens semi-directifs menés auprès de clients participants à trois événements de marques mais aussi auprès de managers et de responsables de l’entreprise Sharingbox révèlent le rôle de cette technologie à engager les participants dans un acte de co-création en ligne avec la marque, acte qui peut se révéler engageant dans le temps. Cependant, l’efficacité de ces plateformes d’engagement semble contingente aux valeurs perçues de l’expérience de la technologie, à l’image de la marque et au profil de ses clients.