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Social Innovation is one of the key indicators within the sustainable development goals (SDGs). Currently, service Design and its design thinking processes play a significant role in Innovation for businesses; it proved its social innovation impact in many projects building sustainable solutions. This study aims to highlight the value of implementing service design through the design thinking process in finding a sustainable solution for different social issues. Researchers achieved the aim of this study using qualitative methodology, implementing case study analysis as a method, were 28 design students have been asked to redesign missing social experiences during pandemics. These case studies explain how sustainable solutions can be generated via service design through the design thinking processes. The findings of this research highlight the value of implementing service design with its design thinking process to generate sustainable solutions for different social issues, concluding that this process can be taught and applied by designers to change their mindsets from `final outcome' to the concept of `final demand', aligning then with sustainability for social Innovation.

Social Innovation is one of the key indicators within the sustainable development goals (SDGs). Currently, service Design and its design thinking processes play a significant role in Innovation for businesses; it proved its social innovation impact in many projects building sustainable solutions. This study aims to highlight the value of implementing service design through the design thinking process in finding a sustainable solution for different social issues. Researchers achieved the aim of this study using qualitative methodology, implementing case study analysis as a method, were 28 design students have been asked to redesign missing social experiences during pandemics. These case studies explain how sustainable solutions can be generated via service design through the design thinking processes. The findings of this research highlight the value of implementing service design with its design thinking process to generate sustainable solutions for different social issues, concluding that this process can be taught and applied by designers to change their mindsets from `final outcome' to the concept of `final demand', aligning then with sustainability for social Innovation.

Creative collaboration happens when a creative process is undertaken by two or more individuals, teams, entities, or organizations for a project or challenge of common concern. Typically, the project is too challenging to be undertaken alone; and if done satisfactorily, the outcome is would be both novel and useful. Members can collaborate either physically or remotely through electronic (online creative collaboration) or other means at all or different phases of the project.

Creative collaboration happens when a creative process is undertaken by two or more individuals, teams, entities, or organizations for a project or challenge of common concern. Typically, the project is too challenging to be undertaken alone; and if done satisfactorily, the outcome is would be both novel and useful. Members can collaborate either physically or remotely through electronic (online creative collaboration) or other means at all or different phases of the project.

The process of social innovation involves 3 major stages: codiseño, coejecucion and monitoring. In this communication, the progress and results of the co-design process of the Project entitled Development of a Participatory Integral System to Improve and Restore Soils and the Productivity of Communities of the District of ÑURUM, which is executed in the Ngobe Buglé Comarca of Veraguas province. The methodology of Participatory Rural Innovation (IRP) with a polytextural approach was applied for the first time in Panama, to address a problem identified by the community itself. The results included: current situation of each context in the studied community, detection of SIR (redundant attempted situations), contextual interaction, disruptive tests and detection of possible overcoming. We also managed to address aspects of governance, requirements and potential of the community and finally innovative solutions were generated that constitute possible subprojects that make up the comprehensive roadmap of social innovation for soil improvement in Cerro Pelado. The experience allowed us to validate that there is a dynamic of social behavior very characteristic of each culture that largely determines the way in which people affected by a problem approach the possible solutions. In this context, CyT groups need to establish effective links with the affected communities to identify, design and implement solutions in a collective and sustainable way.

The process of social innovation involves 3 major stages: codiseño, coejecucion and monitoring. In this communication, the progress and results of the co-design process of the Project entitled Development of a Participatory Integral System to Improve and Restore Soils and the Productivity of Communities of the District of ÑURUM, which is executed in the Ngobe Buglé Comarca of Veraguas province. The methodology of Participatory Rural Innovation (IRP) with a polytextural approach was applied for the first time in Panama, to address a problem identified by the community itself. The results included: current situation of each context in the studied community, detection of SIR (redundant attempted situations), contextual interaction, disruptive tests and detection of possible overcoming. We also managed to address aspects of governance, requirements and potential of the community and finally innovative solutions were generated that constitute possible subprojects that make up the comprehensive roadmap of social innovation for soil improvement in Cerro Pelado. The experience allowed us to validate that there is a dynamic of social behavior very characteristic of each culture that largely determines the way in which people affected by a problem approach the possible solutions. In this context, CyT groups need to establish effective links with the affected communities to identify, design and implement solutions in a collective and sustainable way.

Society is at a crossroads. Interconnected systems, radical transparency, and rapidly increasing sophistication in skills, communications, and technologies provide a unique context for fostering social innovation at a planetary scale. We argue that unprecedented rates of systemic social change are possible for co-creating a future where humans and all life can thrive. Yet, this requires innovation in the conceptions, practice, teaching, and researching of social innovation itself to reimagine what it is and can be. As a multidisciplinary group of academics, practitioners, and educators, we integrate our perspectives on social innovation and humanistic management to suggest the notion of systemic social innovation. We introduce the concept of “transformative collaboration” as central to facilitating systemic social innovation and propose a multilevel model for accelerating systems change. We then develop an integrated framework for conceptualizing systemic social innovation. Four levels of social impact are identified, and these levels are bracketed with a call for transforming individual consciousness at the micro level and new collective mindsets at the macro level. Blooom is presented as a case study to illustrate transformative collaboration, demonstrate the role of mindset shift in practice, and introduce four key ingredients to systemic social innovation. Finally, a call to action is issued for social innovation practice, teaching, and research. Most importantly, we seek to inspire and accelerate systemic social innovation that enables the flourishing of every human being and all life on earth.

Society is at a crossroads. Interconnected systems, radical transparency, and rapidly increasing sophistication in skills, communications, and technologies provide a unique context for fostering social innovation at a planetary scale. We argue that unprecedented rates of systemic social change are possible for co-creating a future where humans and all life can thrive. Yet, this requires innovation in the conceptions, practice, teaching, and researching of social innovation itself to reimagine what it is and can be. As a multidisciplinary group of academics, practitioners, and educators, we integrate our perspectives on social innovation and humanistic management to suggest the notion of systemic social innovation. We introduce the concept of “transformative collaboration” as central to facilitating systemic social innovation and propose a multilevel model for accelerating systems change. We then develop an integrated framework for conceptualizing systemic social innovation. Four levels of social impact are identified, and these levels are bracketed with a call for transforming individual consciousness at the micro level and new collective mindsets at the macro level. Blooom is presented as a case study to illustrate transformative collaboration, demonstrate the role of mindset shift in practice, and introduce four key ingredients to systemic social innovation. Finally, a call to action is issued for social innovation practice, teaching, and research. Most importantly, we seek to inspire and accelerate systemic social innovation that enables the flourishing of every human being and all life on earth.

- Features interdisciplinary expertise from economics, law, technology and social science on the practice of co-creation - Provides best-practices and management approaches to successful co-creation - Enables research-based and practice-relevant understanding of the background and concepts around co-creation

- Features interdisciplinary expertise from economics, law, technology and social science on the practice of co-creation - Provides best-practices and management approaches to successful co-creation - Enables research-based and practice-relevant understanding of the background and concepts around co-creation

This chapter focuses on co-creation as the way to engage different stakeholders with everyday urban environments based on equality, diversity and social cohesion. It presents the relationship of co-creation and inclusiveness of public open spaces together with different aspects of co-creation related to issues of publicness and space. It discusses why and how co-creation must take into consideration the characteristics of the comprehensive spatial development processes. It suggests that co-creation is a wider concept than co-design and is a multistage process that contributes to inclusive public spaces, providing measures for social sustainability of place. This chapter argues that digital tools may help to overcome challenges of co-creation and provide an opinion on the contribution of digital technologies to the co-creation process by engaging people in the design, use and management of public spaces, providing new resources for interaction and users’ empowerment. For that it presents an overview of the possible contribution of digital technologies to support inclusiveness of the co-creation processes that is structured by typologies of digital tools and their possible interlinking with the steps of the co-creation process. To improve the understanding of such possibilities it critically addresses strengths and weaknesses of using digital tools for co-creation and inclusiveness and provides recommendations for their further development.

Responsible Innovation can be the corporate answer to tackle the grand societal challenges. However, companies still have not implemented the concept in their daily innovation practices. Furthermore, citizens, as the voice of societal needs and issues, only have been involved in corporate innovation processes (design thinking, co-creation) on a very limited scale. This raises the question on how to enable the participation of citizens in corporate innovation processes in an effective and efficient way. Therefore, certain quality criteria need to be defined and tested, which has not been researched before in such a context. The aim of this exploratory case study, thus, is to develop and test quality criteria of citizen participation and find out what quality companies can reach in 20 pilot-workshops all over Europe.

From the perspective of sustainability, this paper analyzes how stakeholders realize sustainable social innovation through co-creation. Through literature and case analysis, based on the group classification of social networks, this paper proposes three elements of social innovation: place creation, situation creation and relationship structure, and further sorts out the co-creation of meaning co-creation, behavior co-creation and value co-creation. The research shows that co-creation is a practical activity based on cultural identity, group interaction and resource integration, and stakeholders can achieve the goal of sustainable social innovation through meaning co-creation, behavior co-creation and value co-creation.

From the perspective of sustainability, this paper analyzes how stakeholders realize sustainable social innovation through co-creation. Through literature and case analysis, based on the group classification of social networks, this paper proposes three elements of social innovation: place creation, situation creation and relationship structure, and further sorts out the co-creation of meaning co-creation, behavior co-creation and value co-creation. The research shows that co-creation is a practical activity based on cultural identity, group interaction and resource integration, and stakeholders can achieve the goal of sustainable social innovation through meaning co-creation, behavior co-creation and value co-creation.

The concept of co-creation includes a wide range of participatory practices for design and decision making with stakeholders and users. Generally co-creation refers to a style of design or business practice characterized by facilitated participation in orchestrated multi-stakeholder engagements, such as structured workshops and self-organizing modes of engagement. Co-creation envelopes a wide range of skilled social practices that can considerably inform and enhance the effectiveness of organizational development, collaboration, and positive group outcomes. New modes of co-creation have emerged, evolving from legacy forms of engagement such as participatory design and charrettes and newer forms such as collaboratories, generative design, sprints, and labs. Often sessions are structured by methods that recommend common steps or stages, as in design thinking workshops, and some are explicitly undirected and open. While practices abound, we find almost no research theorizing the effectiveness of these models compared to conventional structures of facilitation. As co-creation approaches have become central to systemic design, service design, and participatory design practices, a practice theory from which models might be selected and modified would offer value to practitioners and the literature. The framework that follows was evolved from and assessed by a practice theory of dialogic design. It is intended to guide the development of principles-based guidelines for co-creation practice, which might methodologically bridge the wide epistemological variances that remain unacknowledged in stakeholder co-creation practice.

The concept of co-creation includes a wide range of participatory practices for design and decision making with stakeholders and users. Generally co-creation refers to a style of design or business practice characterized by facilitated participation in orchestrated multi-stakeholder engagements, such as structured workshops and self-organizing modes of engagement. Co-creation envelopes a wide range of skilled social practices that can considerably inform and enhance the effectiveness of organizational development, collaboration, and positive group outcomes. New modes of co-creation have emerged, evolving from legacy forms of engagement such as participatory design and charrettes and newer forms such as collaboratories, generative design, sprints, and labs. Often sessions are structured by methods that recommend common steps or stages, as in design thinking workshops, and some are explicitly undirected and open. While practices abound, we find almost no research theorizing the effectiveness of these models compared to conventional structures of facilitation. As co-creation approaches have become central to systemic design, service design, and participatory design practices, a practice theory from which models might be selected and modified would offer value to practitioners and the literature. The framework that follows was evolved from and assessed by a practice theory of dialogic design. It is intended to guide the development of principles-based guidelines for co-creation practice, which might methodologically bridge the wide epistemological variances that remain unacknowledged in stakeholder co-creation practice.

This book illustrates how to design and implement co-creation, a powerful form of collective creativity that harnesses the potential of teams and can generate breakthrough insights. Skilled leaders and facilitators can utilize this approach to unleash the creative potential of their organizations. Drawing from years of applied research, the authors bring together insights from the fields of design and organizational development into an evocative and pragmatic "how-to" guidebook. Taking a human-centred rather than process oriented perspective, the book argues that experience design separates true co-creation from other forms of collective efforts and design thinking. Collective moments of creative insight emerge from the space between, an experience of flow and synchronicity from which new ideas spring forth. How to create and hold this space is the secret to the art of co-creation. Collective breakthroughs require stakeholders to undergo a journey from the world of their existing expertise into spaces of new potential. It requires leaders moving from a position of dominating space to holding the space for others, and developing core capacities such as empathy and awareness so that teams can engage each other co-creatively. This book uncovers the secrets of this journey, enabling process designers to develop more effective programs.

This book illustrates how to design and implement co-creation, a powerful form of collective creativity that harnesses the potential of teams and can generate breakthrough insights. Skilled leaders and facilitators can utilize this approach to unleash the creative potential of their organizations. Drawing from years of applied research, the authors bring together insights from the fields of design and organizational development into an evocative and pragmatic "how-to" guidebook. Taking a human-centred rather than process oriented perspective, the book argues that experience design separates true co-creation from other forms of collective efforts and design thinking. Collective moments of creative insight emerge from the space between, an experience of flow and synchronicity from which new ideas spring forth. How to create and hold this space is the secret to the art of co-creation. Collective breakthroughs require stakeholders to undergo a journey from the world of their existing expertise into spaces of new potential. It requires leaders moving from a position of dominating space to holding the space for others, and developing core capacities such as empathy and awareness so that teams can engage each other co-creatively. This book uncovers the secrets of this journey, enabling process designers to develop more effective programs.

Cette recherche traite du rôle des plateformes technologiques pour engager le client dans un processus de co-création de valeur avec l’entreprise. Le cas du Photomaton digital (Sharingbox) est étudié. Des entretiens semi-directifs menés auprès de clients participants à trois événements de marques mais aussi auprès de managers et de responsables de l’entreprise Sharingbox révèlent le rôle de cette technologie à engager les participants dans un acte de co-création en ligne avec la marque, acte qui peut se révéler engageant dans le temps. Cependant, l’efficacité de ces plateformes d’engagement semble contingente aux valeurs perçues de l’expérience de la technologie, à l’image de la marque et au profil de ses clients.

Un article de la revue Management international / International Management / Gestiòn Internacional, diffusée par la plateforme Érudit.