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Rapid changes in business along with better informed customers threaten the traditional sales and procurement process. Thousands of sales and procurement people are threatened with extinction, yet all is not destined to be doom and gloom. A new way of partnering between these two roles can, in fact, create significant value for both organizations. Sales and procurement professionals have a bright future ahead of them if they can respond to six trends that the authors have identified in the business-to-business world. Each trend offers an opportunity to develop a new skill for sales and procurement professionals and adopt a new practice. Because these practices are not yet widely adopted as "best practices", the authors coin them "next practices." These trends include: working together to solve complex problems; organizing problem-solving networks across company boundaries; creating processes for live cross-company engagement; facilitating data driven, cross-company interactions fed by digital platforms; providing new personal experiences for individuals and lastly (and most importantly) creating new sources of value for firms. If these trends are adopted by organizations, the ability to co-create means providing significant value to both the sales management team at the supplier and the purchasing management team at the customer. With the alternative being that these job functions will be replaced by web-based or channel-based alternatives that will do most of what they do today at a fraction of the cost. Increasingly, there is no middle ground anymore. SAMs and senior buyers will either evolve into high value-added sales and procurement professionals, or disappear.

Rapid changes in business along with better informed customers threaten the traditional sales and procurement process. Thousands of sales and procurement people are threatened with extinction, yet all is not destined to be doom and gloom. A new way of partnering between these two roles can, in fact, create significant value for both organizations. Sales and procurement professionals have a bright future ahead of them if they can respond to six trends that the authors have identified in the business-to-business world. Each trend offers an opportunity to develop a new skill for sales and procurement professionals and adopt a new practice. Because these practices are not yet widely adopted as "best practices", the authors coin them "next practices." These trends include: working together to solve complex problems; organizing problem-solving networks across company boundaries; creating processes for live cross-company engagement; facilitating data driven, cross-company interactions fed by digital platforms; providing new personal experiences for individuals and lastly (and most importantly) creating new sources of value for firms. If these trends are adopted by organizations, the ability to co-create means providing significant value to both the sales management team at the supplier and the purchasing management team at the customer. With the alternative being that these job functions will be replaced by web-based or channel-based alternatives that will do most of what they do today at a fraction of the cost. Increasingly, there is no middle ground anymore. SAMs and senior buyers will either evolve into high value-added sales and procurement professionals, or disappear.

Design has always played a role in the process of production, transformations in society and the economy, shifts in technology and impacts on the environment. The nature of the changes created by our post-industrial era is challenging the character of design and its role in society. The post-industrial era is creating complex projects for technology, service, systems, strategy and products. Clients are even becoming undefined stakeholders, and this can be extended to the entire community and the environment. The rise of digital technology and the knowledge society are introducing a new culture, which can be open, participatory, shared and collaborative. Here the designer is acting as a researcher, always questioning the character of the project, its outcomes and process. Open access, co-design, crowdfunding, digital manufacturing, open-source, DIY, enabling systems and networking can be included in the toolbox of the designer and can create opportunities to drive the change towards sustainability, equity and democracy. Social innovation is leveraging forms of collaboration and co-production in which designers, innovators, users and communities co-create knowledge and solutions for a wide range of social needs, exploiting the networking technologies. This book explores a number of areas where design can contribute to face the contemporary transformations in our society with real-life collaborative research and innovation projects. Through a number of Canadian social innovation case studies collected in social, environmental and technological fields, we recognize how the role of the designer cannot be limited to the production of finished objects; rather, designers can create tools and platforms to help users and citizens participate in projects, even allowing forms of personalization

Design has always played a role in the process of production, transformations in society and the economy, shifts in technology and impacts on the environment. The nature of the changes created by our post-industrial era is challenging the character of design and its role in society. The post-industrial era is creating complex projects for technology, service, systems, strategy and products. Clients are even becoming undefined stakeholders, and this can be extended to the entire community and the environment. The rise of digital technology and the knowledge society are introducing a new culture, which can be open, participatory, shared and collaborative. Here the designer is acting as a researcher, always questioning the character of the project, its outcomes and process. Open access, co-design, crowdfunding, digital manufacturing, open-source, DIY, enabling systems and networking can be included in the toolbox of the designer and can create opportunities to drive the change towards sustainability, equity and democracy. Social innovation is leveraging forms of collaboration and co-production in which designers, innovators, users and communities co-create knowledge and solutions for a wide range of social needs, exploiting the networking technologies. This book explores a number of areas where design can contribute to face the contemporary transformations in our society with real-life collaborative research and innovation projects. Through a number of Canadian social innovation case studies collected in social, environmental and technological fields, we recognize how the role of the designer cannot be limited to the production of finished objects; rather, designers can create tools and platforms to help users and citizens participate in projects, even allowing forms of personalization

es innovations sociales, à la manière de bougies d'allumage, engendrent des actions collectives qui proposent des solutions différentes de celles des pratiques dominantes aptes à générer la transformation sociale. Cet ouvrage expose les enjeux que pose la transformation sociale par l'innovation sociale et les documente par des illustrations ciblées sur des thématiques ou des expériences précises.

es innovations sociales, à la manière de bougies d'allumage, engendrent des actions collectives qui proposent des solutions différentes de celles des pratiques dominantes aptes à générer la transformation sociale. Cet ouvrage expose les enjeux que pose la transformation sociale par l'innovation sociale et les documente par des illustrations ciblées sur des thématiques ou des expériences précises.

Les innovations sociales, à la manière de bougies d’allumage, engendrent des actions collectives qui proposent des solutions différentes de celles des pratiques dominantes en mettant l’économie au service des personnes et de la société. Or la simple multiplication des innovations sociales ne peut générer la transformation sociale à elle seule. La mise en relation des mouvements sociaux et de leur visée émancipatoire est nécessaire pour façonner de nouvelles normes et règles et mettre en place de nouveaux sentiers institutionnels. Ce sont certains de ces nouveaux sentiers que montrent les textes regroupés dans cet ouvrage. Fruit du ive Colloque international du Centre de recherche sur les innovations sociales, il expose les enjeux que pose la trans-formation sociale par l’innovation sociale et les documente par des illustrations ciblées sur des thématiques ou des expériences précises. Une discussion théorique sur le lien entre l’innovation sociale et la transformation sociale est d’abord proposée, puis les méthodes d’analyse de l’innovation sociale, le partage de connaissance entre les chercheurs et les acteurs sociaux, le rôle de l’État et des politiques publiques, l’économie solidaire et la place de l’entreprise sociale sont abordés. L’ensemble des textes analytiques et des textes illustratifs de cet ouvrage offre des pistes de réflexion sur la transformation sociale par l’inno-vation sociale, c’est-à-dire sur la façon dont certaines expérimen-tations aboutissent à la transformation de la société. L’ouvrage met ainsi de l’avant le rôle des citoyens et des organisations qui travaillent pour le bien-être des collectivités en expérimentant des solutions à leurs problèmes et en se mobilisant pour exiger leur reconnaissance. Il vise à poser les jalons pour comprendre et participer à la reconstruction sociale déjà à l’œuvre, dans le but de la renforcer.

Les innovations sociales, à la manière de bougies d’allumage, engendrent des actions collectives qui proposent des solutions différentes de celles des pratiques dominantes en mettant l’économie au service des personnes et de la société. Or la simple multiplication des innovations sociales ne peut générer la transformation sociale à elle seule. La mise en relation des mouvements sociaux et de leur visée émancipatoire est nécessaire pour façonner de nouvelles normes et règles et mettre en place de nouveaux sentiers institutionnels. Ce sont certains de ces nouveaux sentiers que montrent les textes regroupés dans cet ouvrage. Fruit du ive Colloque international du Centre de recherche sur les innovations sociales, il expose les enjeux que pose la trans-formation sociale par l’innovation sociale et les documente par des illustrations ciblées sur des thématiques ou des expériences précises. Une discussion théorique sur le lien entre l’innovation sociale et la transformation sociale est d’abord proposée, puis les méthodes d’analyse de l’innovation sociale, le partage de connaissance entre les chercheurs et les acteurs sociaux, le rôle de l’État et des politiques publiques, l’économie solidaire et la place de l’entreprise sociale sont abordés. L’ensemble des textes analytiques et des textes illustratifs de cet ouvrage offre des pistes de réflexion sur la transformation sociale par l’inno-vation sociale, c’est-à-dire sur la façon dont certaines expérimen-tations aboutissent à la transformation de la société. L’ouvrage met ainsi de l’avant le rôle des citoyens et des organisations qui travaillent pour le bien-être des collectivités en expérimentant des solutions à leurs problèmes et en se mobilisant pour exiger leur reconnaissance. Il vise à poser les jalons pour comprendre et participer à la reconstruction sociale déjà à l’œuvre, dans le but de la renforcer.

Interest in social innovation continues to rise, from governments setting up social innovation 'labs' to large corporations developing social innovation strategies. Yet theory lags behind practice, and this hampers our ability to understand social innovation and make the most of its potential. This collection brings together work by leading social innovation researchers globally, exploring the practice and process of researching social innovation, its nature and effects. Combining theoretical chapters and empirical studies, it shows how social innovation is blurring traditional boundaries between the market, the state and civil society, thereby developing new forms of services, relationships and collaborations. It takes a critical perspective, analyzing potential downsides of social innovation that often remain unexplored or are glossed over, yet concludes with a powerful vision of the potential for social innovation to transform society. It aims to be a valuable resource for students and researchers, as well as policymakers and others supporting and leading social innovation.

Interest in social innovation continues to rise, from governments setting up social innovation 'labs' to large corporations developing social innovation strategies. Yet theory lags behind practice, and this hampers our ability to understand social innovation and make the most of its potential. This collection brings together work by leading social innovation researchers globally, exploring the practice and process of researching social innovation, its nature and effects. Combining theoretical chapters and empirical studies, it shows how social innovation is blurring traditional boundaries between the market, the state and civil society, thereby developing new forms of services, relationships and collaborations. It takes a critical perspective, analyzing potential downsides of social innovation that often remain unexplored or are glossed over, yet concludes with a powerful vision of the potential for social innovation to transform society. It aims to be a valuable resource for students and researchers, as well as policymakers and others supporting and leading social innovation.

Eleven papers explore research in entrepreneurship and community engagement in the context of Syracuse University's Scholarship in Action Model, which emphasizes sustainable campus-community entrepreneurial partnerships and applied research on the outcomes of these. Papers discuss the five keys to success in academic entrepreneurship; transforming a professional curriculum through engagement with practice--the Global Enterprise Technology Program at Syracuse University; tapping our fountain of youth--the guiding philosophy and first report on the Syracuse Student Startup Accelerator; Syracuse University Technology Commercialization Clinics; community development law and legal education; the Syracuse Miracle--inspiring entrepreneurs through conversations; the South Side Newspaper Project; bridging a traumatic past to an envisioned future--a case study of social entrepreneurship; inclusive entrepreneurship; the role of information and motivation in the process of innovation; and students serving as catalysts within a teacher education innovation.

This book is about the many ways in which people are creating new and more effective answers to the biggest challenges of our times: how to cut our carbon footprint; how to keep people healthy; how to end poverty. It describes the methods and tools for innovation being used across the world and across the different sectors – the public and private sectors, civil society and the household – and in the overlapping fields of the social economy, social entrepreneurship and social enterprise. It draws on inputs from hundreds of organisations around the world to document the many methods currently being used. In other fields, methods for innovation are well-understood. In medicine, science, and business, there are widely accepted ideas, tools and approaches. But despite the richness and vitality of social innovation, there is little comparable in the social field. Most people trying to innovate are aware of only a fraction of the methods they could be using. This book provides a first mapping of these methods and of the conditions that will enable social innovation to flourish.

This book is about the many ways in which people are creating new and more effective answers to the biggest challenges of our times: how to cut our carbon footprint; how to keep people healthy; how to end poverty. It describes the methods and tools for innovation being used across the world and across the different sectors – the public and private sectors, civil society and the household – and in the overlapping fields of the social economy, social entrepreneurship and social enterprise. It draws on inputs from hundreds of organisations around the world to document the many methods currently being used. In other fields, methods for innovation are well-understood. In medicine, science, and business, there are widely accepted ideas, tools and approaches. But despite the richness and vitality of social innovation, there is little comparable in the social field. Most people trying to innovate are aware of only a fraction of the methods they could be using. This book provides a first mapping of these methods and of the conditions that will enable social innovation to flourish.

This volume – part of a series of methods and issues in social innovation – describes the hundreds of methods and tools for innovation being used across the world, as a first step to developing a knowledge base.