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The establishment of empathy is the premise and foundation for diverse innovative proposals and problem solutions. Virtual reality has provided a full range of depth and breadth for the establishment of empathy in many different types of fields due to its immersive, interactive, and imaginative characteristics. In this study, bibliometric analysis and VOSviewer software are used to cluster and visualize relevant 190 articles from the Web of Science core collection. The essay proposes a positioning of how to apply virtual reality on empathy based on two dimensions, from internal world to external world, and from business innovation to social innovation, by integrating each two of them, four application methods are summarized, which are meaning shaping, value creation, individual satisfaction, and self-realization. What's more, using the bibliometric analysis result as a basis, the application landscape of virtual reality technology for establishing empathy has been constructed, including individual level, society level, and nature level, which reveals the existing and coming possibilities of using VR technology on building empathy in different fields. Last but not least, the paper has discussed the impact of virtual reality for empathy-building from five aspects, economy, politics, culture, society, and ecology. The efforts of this study reveal the VR tendency and have important reference significance for promoting the application of virtual reality technology in creating empathy and innovation in different fields.

The establishment of empathy is the premise and foundation for diverse innovative proposals and problem solutions. Virtual reality has provided a full range of depth and breadth for the establishment of empathy in many different types of fields due to its immersive, interactive, and imaginative characteristics. In this study, bibliometric analysis and VOSviewer software are used to cluster and visualize relevant 190 articles from the Web of Science core collection. The essay proposes a positioning of how to apply virtual reality on empathy based on two dimensions, from internal world to external world, and from business innovation to social innovation, by integrating each two of them, four application methods are summarized, which are meaning shaping, value creation, individual satisfaction, and self-realization. What's more, using the bibliometric analysis result as a basis, the application landscape of virtual reality technology for establishing empathy has been constructed, including individual level, society level, and nature level, which reveals the existing and coming possibilities of using VR technology on building empathy in different fields. Last but not least, the paper has discussed the impact of virtual reality for empathy-building from five aspects, economy, politics, culture, society, and ecology. The efforts of this study reveal the VR tendency and have important reference significance for promoting the application of virtual reality technology in creating empathy and innovation in different fields.

Multiplex social network relationships are quite strong in most occurrences, especially within a strong peer network (a cluster of near engaging friends). Moreover, hate speech is found on most online social media platforms. Hence, this study aims to identify hate speech discussions among peer networks. This paper discusses a novel model to recommend a peer under the context of multiplex social networks to minimize the hate speech engagements; Facebook, Twitter, and YouTube social media networks (SMN) were used in this experiment. Collaborative filtering defines an interest-based recommendation model. Under the context of user engagements, some topics become of more user interest. Hence, some social media posts drastically spread over multiplex layers rapidly, initiating a high social impact on a specific topic. The research gap is identifying the peer network that reduces hate speech in multiplex social networks. Hence, this study provides a social innovation platform for peer recommendations to avoid social splits. First, this research contributes by proposing a novel methodology for identifying user engagements on online social networks by mining interactive social network graphs. Secondly, it provides an algorithm for recommending a multi-dimensional recommendation model by using collaborative filtering. Upon the proposed algorithm, a system that recommends engagements in any given online social network to minimize hate speech was implemented. Accordingly, the novel algorithm evaluates by using recommendation precision. The results show that the novel algorithm is highly applicable for peer recommendation in multiplex social networks to avoid hate speech discussions.

Multiplex social network relationships are quite strong in most occurrences, especially within a strong peer network (a cluster of near engaging friends). Moreover, hate speech is found on most online social media platforms. Hence, this study aims to identify hate speech discussions among peer networks. This paper discusses a novel model to recommend a peer under the context of multiplex social networks to minimize the hate speech engagements; Facebook, Twitter, and YouTube social media networks (SMN) were used in this experiment. Collaborative filtering defines an interest-based recommendation model. Under the context of user engagements, some topics become of more user interest. Hence, some social media posts drastically spread over multiplex layers rapidly, initiating a high social impact on a specific topic. The research gap is identifying the peer network that reduces hate speech in multiplex social networks. Hence, this study provides a social innovation platform for peer recommendations to avoid social splits. First, this research contributes by proposing a novel methodology for identifying user engagements on online social networks by mining interactive social network graphs. Secondly, it provides an algorithm for recommending a multi-dimensional recommendation model by using collaborative filtering. Upon the proposed algorithm, a system that recommends engagements in any given online social network to minimize hate speech was implemented. Accordingly, the novel algorithm evaluates by using recommendation precision. The results show that the novel algorithm is highly applicable for peer recommendation in multiplex social networks to avoid hate speech discussions.

The dependence on digital technologies has seen a significant increase during COVID-19 pandemic, to ensure that social connectivity and work goes on, in spite of lockdowns and the physical controls on movement. Though digital learning is expected to create abundant life-long learning opportunities for learners worldwide in this challenging time, there is a danger to further impose inequalities and inadequate access to quality education and life-long learning for the unconnected or poorly connected population. This paper shares our experience of reengineering a MOOC platform as `Community led MOOCs' to serve the learning needs of most under represented single mother communities in Bario - a remote settlement of Kelabits in the Borneo Island of Malaysia. This paper then explores TRIZ based heuristic models to address the socio-technological barriers to lifelong learning and proposes TRIZ principles that can trigger social innovation and creativity in designing lifelong learning solutions for rural communities.

The dependence on digital technologies has seen a significant increase during COVID-19 pandemic, to ensure that social connectivity and work goes on, in spite of lockdowns and the physical controls on movement. Though digital learning is expected to create abundant life-long learning opportunities for learners worldwide in this challenging time, there is a danger to further impose inequalities and inadequate access to quality education and life-long learning for the unconnected or poorly connected population. This paper shares our experience of reengineering a MOOC platform as `Community led MOOCs' to serve the learning needs of most under represented single mother communities in Bario - a remote settlement of Kelabits in the Borneo Island of Malaysia. This paper then explores TRIZ based heuristic models to address the socio-technological barriers to lifelong learning and proposes TRIZ principles that can trigger social innovation and creativity in designing lifelong learning solutions for rural communities.

There are currently several social innovation initiatives being developed in isolation, where each one has its own path. In this context, actors want to collaborate and be coordinated in a network in order to increase the development and dissemination of social innovations. The use of collaboration mechanisms gives rise to the expectation that actors playing in groups tend to achieve quantitative and qualitative performance higher than individual performances. While the potential benefits of collaboration are recognized, effectively achieving collaboration is still a challenge for social innovation. In this context, the objective of this study is to identify how the concepts of collaboration are recognized in social innovation environments. In addition, we investigated which mechanisms are used and what are the difficulties faced by actors in this context. To do so, a survey research on the aspects of collaboration in social innovation environments was conducted. Results shown that engagement is the most cited challenge related to human factors; from 30 techniques mentioned, Design Thinking is the most applied; and from 41 tools, Google Drive is the most cited. Results from qualitative analysis shown that collaboration is considered essential to social innovation environments, although there are several challenges reported.

There are currently several social innovation initiatives being developed in isolation, where each one has its own path. In this context, actors want to collaborate and be coordinated in a network in order to increase the development and dissemination of social innovations. The use of collaboration mechanisms gives rise to the expectation that actors playing in groups tend to achieve quantitative and qualitative performance higher than individual performances. While the potential benefits of collaboration are recognized, effectively achieving collaboration is still a challenge for social innovation. In this context, the objective of this study is to identify how the concepts of collaboration are recognized in social innovation environments. In addition, we investigated which mechanisms are used and what are the difficulties faced by actors in this context. To do so, a survey research on the aspects of collaboration in social innovation environments was conducted. Results shown that engagement is the most cited challenge related to human factors; from 30 techniques mentioned, Design Thinking is the most applied; and from 41 tools, Google Drive is the most cited. Results from qualitative analysis shown that collaboration is considered essential to social innovation environments, although there are several challenges reported.

Ethical, social and environmental accounting is the practice of assessing organisations' performances in sustainability and business ethics topics. The organisations typically publish the results in a sustainability or non-financial report. We aim at offering a novel perspective from which researchers investigate, practitioners apply and policy-makers regulate ethical, social and environmental accounting (ESEA). The large quantity of ESEA methods and tools causes managerial problems, affecting the identity of social enterprises and complicating policy making. We will develop a domain-specific modelling language to specify existing ESEA methods and capture the advantages of model-driven engineering. We will create a repository where method models can be stored. These models contain the data structure and configuration of the methods. We will also develop openESEA, a run-time model interpreter that automatically executes ESEA method models. We will offer features to allow organisations to tailor the methods to their needs, to support model management operations, and to compare existing methods to inform policy makers about their similarities and differences. This project combines expertise in information science and social entrepreneurship with the intention to pave the way to future research avenues in ESEA and, eventually, to profound changes towards a fair and sustainable economy.

Ethical, social and environmental accounting is the practice of assessing organisations' performances in sustainability and business ethics topics. The organisations typically publish the results in a sustainability or non-financial report. We aim at offering a novel perspective from which researchers investigate, practitioners apply and policy-makers regulate ethical, social and environmental accounting (ESEA). The large quantity of ESEA methods and tools causes managerial problems, affecting the identity of social enterprises and complicating policy making. We will develop a domain-specific modelling language to specify existing ESEA methods and capture the advantages of model-driven engineering. We will create a repository where method models can be stored. These models contain the data structure and configuration of the methods. We will also develop openESEA, a run-time model interpreter that automatically executes ESEA method models. We will offer features to allow organisations to tailor the methods to their needs, to support model management operations, and to compare existing methods to inform policy makers about their similarities and differences. This project combines expertise in information science and social entrepreneurship with the intention to pave the way to future research avenues in ESEA and, eventually, to profound changes towards a fair and sustainable economy.

Social Innovation is one of the key indicators within the sustainable development goals (SDGs). Currently, service Design and its design thinking processes play a significant role in Innovation for businesses; it proved its social innovation impact in many projects building sustainable solutions. This study aims to highlight the value of implementing service design through the design thinking process in finding a sustainable solution for different social issues. Researchers achieved the aim of this study using qualitative methodology, implementing case study analysis as a method, were 28 design students have been asked to redesign missing social experiences during pandemics. These case studies explain how sustainable solutions can be generated via service design through the design thinking processes. The findings of this research highlight the value of implementing service design with its design thinking process to generate sustainable solutions for different social issues, concluding that this process can be taught and applied by designers to change their mindsets from `final outcome' to the concept of `final demand', aligning then with sustainability for social Innovation.

Social Innovation is one of the key indicators within the sustainable development goals (SDGs). Currently, service Design and its design thinking processes play a significant role in Innovation for businesses; it proved its social innovation impact in many projects building sustainable solutions. This study aims to highlight the value of implementing service design through the design thinking process in finding a sustainable solution for different social issues. Researchers achieved the aim of this study using qualitative methodology, implementing case study analysis as a method, were 28 design students have been asked to redesign missing social experiences during pandemics. These case studies explain how sustainable solutions can be generated via service design through the design thinking processes. The findings of this research highlight the value of implementing service design with its design thinking process to generate sustainable solutions for different social issues, concluding that this process can be taught and applied by designers to change their mindsets from `final outcome' to the concept of `final demand', aligning then with sustainability for social Innovation.

Recent studies regarding Social Innovation (SI) represent a small percentage of the academic research, and as a consequence the methodologies, focuses, and practices about this topic have not been consolidated. The social innovations generate intangible benefits, mainly qualitative, which makes it difficult to evaluate, even though few authors have indicated the distinguishable characteristics of SI there is not consensus about how to measure it. This document presents the results of a research project with the main objective of identifying the criteria distinguishing SI, and to propose a tool to facilitate its measurement, tracing, and potential assessment. A systematic criteria revision was performed along with a comparative study of eight SI projects from Latin America, prioritizing such criteria. With this information a proposal was developed, including the criteria, associated questions and ponderations. In order to validate the utility of this tool, the evaluation of the project "Implementation of a Solar-Eolic hybrid system in a school in remoted and insolated areas" was performed. The evaluation process allowed to inquire and discover the weaknesses and to explore the limiting causes for every criterion, giving place for recommendations directed to the developers and beneficiaries of the project. Throughout this tool it can be determined whether a project can be considered a successful SI or not; in case of not being successful, the method exerts a simple view of the characteristics that need improvement.

This study analyses the importance of teaching social entrepreneurship in state universities. A survey was applied to university students to find out if personality traits are related to the characteristics of social entrepreneurship. This was achieved through Alpha Cronbach and Pearson/Spearman correlation analysis. The results show that students have the personality traits to become social entrepreneurs. However, social entrepreneurship courses are not taught in universities of Tijuana city. Therefore, it is strongly suggested to teach social entrepreneurship in universities of the city and the state because students possess social entrepreneurship traits and are interested in the subject.

This study analyses the importance of teaching social entrepreneurship in state universities. A survey was applied to university students to find out if personality traits are related to the characteristics of social entrepreneurship. This was achieved through Alpha Cronbach and Pearson/Spearman correlation analysis. The results show that students have the personality traits to become social entrepreneurs. However, social entrepreneurship courses are not taught in universities of Tijuana city. Therefore, it is strongly suggested to teach social entrepreneurship in universities of the city and the state because students possess social entrepreneurship traits and are interested in the subject.

Although social innovation is an old paradigm, social innovation courses appeared in the curricula in the approximately last ten years. By doing so educational institutions acknowledged the existence of new approaches to obstacles that the world is facing. The courses regarding the social innovations give the students valuable knowledge and skills related to solving different social problems, increasing the motivation for being active in the society, and raising awareness about specific topics that need attention. An important role in implementing social innovation have ICT technologies. The role of the ICT is multiple: (1) administrative (members of the certain social initiative collaborate on the project through different ICT tools that enable communication and information organization), (2) disseminative and educational (the topic of the social initiative is disseminated through different tools and social media), and sometimes (3) topical (it the topic of social innovation project is directly connected to specific ICT technology). Based on the roles that the ICT takes upon in the process of social innovation implementation, the authors present ICT solutions that could be included in the realization of a social innovation course for business students at the graduate level.

Although social innovation is an old paradigm, social innovation courses appeared in the curricula in the approximately last ten years. By doing so educational institutions acknowledged the existence of new approaches to obstacles that the world is facing. The courses regarding the social innovations give the students valuable knowledge and skills related to solving different social problems, increasing the motivation for being active in the society, and raising awareness about specific topics that need attention. An important role in implementing social innovation have ICT technologies. The role of the ICT is multiple: (1) administrative (members of the certain social initiative collaborate on the project through different ICT tools that enable communication and information organization), (2) disseminative and educational (the topic of the social initiative is disseminated through different tools and social media), and sometimes (3) topical (it the topic of social innovation project is directly connected to specific ICT technology). Based on the roles that the ICT takes upon in the process of social innovation implementation, the authors present ICT solutions that could be included in the realization of a social innovation course for business students at the graduate level.

This work compares in a comparative way some advances in the promotion and management of Social Innovation adopted by four Latin American countries, including Panama, in order to generate more knowledge to promote the strengthening and design of new public policies in this ambit. Panama is in the incipient stage of Social Innovation management, compared to the other three countries analyzed: Colombia, Costa Rica and Chile. Among the structural elements addressed are: regulations, the degree of institutionality, mechanisms and incentives to promote social innovation projects and good institutionalized practices. Since 2014, Panama shows its interest and advances in the subject, in the academic and university academic sectors, which can take advantage of social innovation to obtain a greater impact in the country and promote a more inclusive social development. Colombia began efforts to promote Social Innovation in 2007, Chile and Costa Rica in 2014, as well as Panama. These three countries have a higher level of progress in the elements analyzed in their Social Innovation ecosystems than Panama, however, they do not have enough mechanisms to clearly identify the failures that prevent the strengthening of the culture of social innovation and, therefore, the establishment of much more effective public policies.

This work compares in a comparative way some advances in the promotion and management of Social Innovation adopted by four Latin American countries, including Panama, in order to generate more knowledge to promote the strengthening and design of new public policies in this ambit. Panama is in the incipient stage of Social Innovation management, compared to the other three countries analyzed: Colombia, Costa Rica and Chile. Among the structural elements addressed are: regulations, the degree of institutionality, mechanisms and incentives to promote social innovation projects and good institutionalized practices. Since 2014, Panama shows its interest and advances in the subject, in the academic and university academic sectors, which can take advantage of social innovation to obtain a greater impact in the country and promote a more inclusive social development. Colombia began efforts to promote Social Innovation in 2007, Chile and Costa Rica in 2014, as well as Panama. These three countries have a higher level of progress in the elements analyzed in their Social Innovation ecosystems than Panama, however, they do not have enough mechanisms to clearly identify the failures that prevent the strengthening of the culture of social innovation and, therefore, the establishment of much more effective public policies.

A social innovation ecosystem is a set of actors from different societal sectors and their environments with legal and cultural norms, supportive infrastructures and many other elements, which enable or inhibit the development of social innovations. In this context, several issues regarding information reuse and integration can be found. In this paper, we present an observational study where a real case of an emerging social innovation ecosystem was modeled and analyzed in order to identify the challenges faced by the actors. Results show the importance of adopting digital ecosystem concepts for an approach in which social innovation actors interact and collaborate through the support provided by a common technological platform, composing what we called as Social Innovation Digital Ecosystem (SIDE). Such approach aims to support social innovation actors towards fostering collaboration, co-creation, knowledge, and information sharing and reuse, enabling the development, dissemination and generation of more effective social innovations.