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Les Living Labs (LLs) sont de nouvelles formes de laboratoires mettant en œuvre des approches collaboratives et expérimentales centrées sur les utilisateurs. Récemment, les capacités des LLs à développer des réseaux d’innovation ouverts et collaboratifs ont été soulignées. Mais les recherches sont encore peu nombreuses, alors même que le phénomène ne cesse d’évoluer en pratique. En s’appuyant sur l’analyse longitudinale d’une initiative en cours, les « Concept Maturity Levels Santé », impulsée par le Forum des Living Labs en Santé et Autonomie, cet article présente une recherche abductive visant à explorer et caractériser la manière dont les LLs peuvent contribuer, au-delà de projets d’innovation temporaires, à structurer des écosystèmes d’innovation ouverts et collaboratifs sur le long terme. En sus de contribuer à la littérature sur les LLs, l’article ouvre de nouvelles pistes de caractérisation des écosystèmes communautaires d’innovation jusqu’ici encore peu étudiés.Code JEL : M100

Les Living Labs (LLs) sont de nouvelles formes de laboratoires mettant en œuvre des approches collaboratives et expérimentales centrées sur les utilisateurs. Récemment, les capacités des LLs à développer des réseaux d’innovation ouverts et collaboratifs ont été soulignées. Mais les recherches sont encore peu nombreuses, alors même que le phénomène ne cesse d’évoluer en pratique. En s’appuyant sur l’analyse longitudinale d’une initiative en cours, les « Concept Maturity Levels Santé », impulsée par le Forum des Living Labs en Santé et Autonomie, cet article présente une recherche abductive visant à explorer et caractériser la manière dont les LLs peuvent contribuer, au-delà de projets d’innovation temporaires, à structurer des écosystèmes d’innovation ouverts et collaboratifs sur le long terme. En sus de contribuer à la littérature sur les LLs, l’article ouvre de nouvelles pistes de caractérisation des écosystèmes communautaires d’innovation jusqu’ici encore peu étudiés.Code JEL : M100

For decades, the cooperative enterprise (CE) produces market goods and/or provides services in the interest to its members, such as communities, customers, and suppliers. The upsurge of interest in social enterprises, and their balancing of social and economic interests, has also led to a renewed interest in CEs, often seen as a specific type of social enterprise. However, from an organizational perspective, this renewed interest has been both limited and scattered over a variety of fields. In this paper, we systematically review papers on CE in the mainstream organizational literature, defined as literature in the fields of economics, business, management and sociology. Our review integrates and synthesizes the current topics in the mainstream organizational literature and provides a number of avenues for future research. In addition, we compare our findings in the organizational literature to the social issues literature as these appeared to be quite complimentary. We found multilevel studies, determination of social impact—in particular measurable impact, managerial practices for sustainable (organisational) development, and the entrepreneurial opportunity generation process as the four key avenues for future research.

For decades, the cooperative enterprise (CE) produces market goods and/or provides services in the interest to its members, such as communities, customers, and suppliers. The upsurge of interest in social enterprises, and their balancing of social and economic interests, has also led to a renewed interest in CEs, often seen as a specific type of social enterprise. However, from an organizational perspective, this renewed interest has been both limited and scattered over a variety of fields. In this paper, we systematically review papers on CE in the mainstream organizational literature, defined as literature in the fields of economics, business, management and sociology. Our review integrates and synthesizes the current topics in the mainstream organizational literature and provides a number of avenues for future research. In addition, we compare our findings in the organizational literature to the social issues literature as these appeared to be quite complimentary. We found multilevel studies, determination of social impact—in particular measurable impact, managerial practices for sustainable (organisational) development, and the entrepreneurial opportunity generation process as the four key avenues for future research.

Nous proposons un regard réflexif sur deux expériences de recherche-projet menées dans le cadre de thèses de doctorat. Notre réflexion porte sur les apports et limites de cette démarche dans le cadre de projets ancrés dans les champs de la santé et du handicap, plus spécifiquement des troubles du sommeil et des troubles du spectre de l’autisme. La proposition repose sur la démonstration de l’intérêt de la conception participative propre à la recherche-projet dans ces domaines sensibles au sein desquels l’enjeu de l’inclusion des acteurs apparaît comme majeur.

Nous proposons un regard réflexif sur deux expériences de recherche-projet menées dans le cadre de thèses de doctorat. Notre réflexion porte sur les apports et limites de cette démarche dans le cadre de projets ancrés dans les champs de la santé et du handicap, plus spécifiquement des troubles du sommeil et des troubles du spectre de l’autisme. La proposition repose sur la démonstration de l’intérêt de la conception participative propre à la recherche-projet dans ces domaines sensibles au sein desquels l’enjeu de l’inclusion des acteurs apparaît comme majeur.

Inspired by the South American research tradition known as “social technology,” this article proposes an operational framework to advance the understanding of mechanisms that help to promote social transformation. To illustrate its theorizing potential, we apply the framework to a nonprofit organization–Parole d’excluEs–that was created in Montreal (Canada) in 2006 and that has been promoting citizen mobilization and commitment to social change (parole-dexclues.ca). To that end, we offer a theoretical paper with an empirical illustration as a first step in a reflection on employing a global South theoretical lens–drawing on the concept of social technology–to make sense of a global North social innovation experience and to advance existing knowledge on the mechanisms of social transformation. The results contribute to social innovation research and practice, particularly at the interface between the management and nonprofit literatures.

Inspired by the South American research tradition known as “social technology,” this article proposes an operational framework to advance the understanding of mechanisms that help to promote social transformation. To illustrate its theorizing potential, we apply the framework to a nonprofit organization–Parole d’excluEs–that was created in Montreal (Canada) in 2006 and that has been promoting citizen mobilization and commitment to social change (parole-dexclues.ca). To that end, we offer a theoretical paper with an empirical illustration as a first step in a reflection on employing a global South theoretical lens–drawing on the concept of social technology–to make sense of a global North social innovation experience and to advance existing knowledge on the mechanisms of social transformation. The results contribute to social innovation research and practice, particularly at the interface between the management and nonprofit literatures.

Social businesses, despite having a huge potential to generate substantial and sustainable value, are often structurally and financially fragile. Technological interventions, such as social media analytics, big data, Internet of Things, and blockchain can help social businesses by leveraging the practices towards financial and operational sustainability. This study is the first of its kind in that it analyses existing scholarly works on social businesses using bibliometric analysis. In so doing, this paper presents an in-depth statistical analysis of the literature on technological interventions in sustainable social business, showcasing the development of the scholarship, major themes, and possible future research trajectories. The SCOPUS database is used to identify a large section of articles. The study shows that most of the work in social business has been done by scholars based in developed countries, with limited contributions emanating from developing countries. The study proposes a framework for the use of technology in sustainable social businesses with focus areas of research such as social innovation, digital technology, information systems, and decision making for sustainability. The results show that digital technologies are increasingly being accepted as tools for the sustainability and scalability of social businesses. The paper offers useful recommendations for future research in relevant fields.

Widening income and knowledge inequalities have led to growing expectations for universities to integrate social innovation in their core missions as a response to societal problems. This systematic review of literature provides an overview of the state-of-the-art of knowledge on the role of the university in enabling social innovation through its missions of teaching, research and third mission. It also identifies knowledge gaps in the field. A bibliometric approach wasused to identify and analyze books, journal articles and reports examining factors driving social innovation activities at universities, organizational and insitutional change to accommodate such activities as well as their impact. The review reveals that the literature on university engagement in socially-oriented activities as part of the third mission of the university is conceptually well developed and a growing field of inquiry. It also points to gaps in the knowledge base; relatively few studies address issues related to institutional change and incentive structures that influences the ability of universities to engage in social innovation. Likewise, impact studies on social innovation activities at universities are scarce. Further research that builds an impact measurement framework would support the process of integrating social innovation activities in the three missions of the university.

Widening income and knowledge inequalities have led to growing expectations for universities to integrate social innovation in their core missions as a response to societal problems. This systematic review of literature provides an overview of the state-of-the-art of knowledge on the role of the university in enabling social innovation through its missions of teaching, research and third mission. It also identifies knowledge gaps in the field. A bibliometric approach wasused to identify and analyze books, journal articles and reports examining factors driving social innovation activities at universities, organizational and insitutional change to accommodate such activities as well as their impact. The review reveals that the literature on university engagement in socially-oriented activities as part of the third mission of the university is conceptually well developed and a growing field of inquiry. It also points to gaps in the knowledge base; relatively few studies address issues related to institutional change and incentive structures that influences the ability of universities to engage in social innovation. Likewise, impact studies on social innovation activities at universities are scarce. Further research that builds an impact measurement framework would support the process of integrating social innovation activities in the three missions of the university.

The purpose of this study is to develop a dual-functional university-enabled social innovation process model on the subject of low-cost houses that addresses the distinct elements of social obligation and university teaching-learning. Design/methodology/approach This study has predominantly adopted a longitudinal single case study approach, where data have been collected through interviews, survey, participant observation, direct observation and document review. The case study details on the social innovation processes, which was conducted by Universiti Teknologi MARA, Malaysia. Findings This study has demonstrated the social innovation processes toward addressing the issue of insufficient low-cost houses, concurrently benefitting the teaching-learning dimension. Three sub-innovations have been highlighted in the developed social innovation process model, which are collaboration process, teaching-learning and design-construct innovation. Originality/value The development of the social innovation process model for low-cost houses through university-enabled initiative is a novel establishment, particularly for developing nations, as limited studies have been conducted in this regard. The significant insights into how university could play a role in addressing major social issues, along with their core focus (teaching-learning and research development), is a breakthrough for further diffusions of social innovation by universities.

The purpose of this study is to develop a dual-functional university-enabled social innovation process model on the subject of low-cost houses that addresses the distinct elements of social obligation and university teaching-learning. Design/methodology/approach This study has predominantly adopted a longitudinal single case study approach, where data have been collected through interviews, survey, participant observation, direct observation and document review. The case study details on the social innovation processes, which was conducted by Universiti Teknologi MARA, Malaysia. Findings This study has demonstrated the social innovation processes toward addressing the issue of insufficient low-cost houses, concurrently benefitting the teaching-learning dimension. Three sub-innovations have been highlighted in the developed social innovation process model, which are collaboration process, teaching-learning and design-construct innovation. Originality/value The development of the social innovation process model for low-cost houses through university-enabled initiative is a novel establishment, particularly for developing nations, as limited studies have been conducted in this regard. The significant insights into how university could play a role in addressing major social issues, along with their core focus (teaching-learning and research development), is a breakthrough for further diffusions of social innovation by universities.