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The concept of co-creation includes a wide range of participatory practices for design and decision making with stakeholders and users. Generally co-creation refers to a style of design or business practice characterized by facilitated participation in orchestrated multi-stakeholder engagements, such as structured workshops and self-organizing modes of engagement. Co-creation envelopes a wide range of skilled social practices that can considerably inform and enhance the effectiveness of organizational development, collaboration, and positive group outcomes. New modes of co-creation have emerged, evolving from legacy forms of engagement such as participatory design and charrettes and newer forms such as collaboratories, generative design, sprints, and labs. Often sessions are structured by methods that recommend common steps or stages, as in design thinking workshops, and some are explicitly undirected and open. While practices abound, we find almost no research theorizing the effectiveness of these models compared to conventional structures of facilitation. As co-creation approaches have become central to systemic design, service design, and participatory design practices, a practice theory from which models might be selected and modified would offer value to practitioners and the literature. The framework that follows was evolved from and assessed by a practice theory of dialogic design. It is intended to guide the development of principles-based guidelines for co-creation practice, which might methodologically bridge the wide epistemological variances that remain unacknowledged in stakeholder co-creation practice.

L’entreprise ReSanté-Vous est positionnée sur le secteur de la santé, à destination des personnes âgées. Elle a élaboré une proposition de valeur fondée sur l’innovation sociale. L’étude du cas de ce business model permet de discuter des critères permettant de définir un tel métier, et dans quelle mesure les modèles existants sont bien adaptés à ses dimensions sociales et solidaires, ou de création de valeur sociétale. L’exposé du cas débouche sur l’identification d’une série de forces et faiblesses du modèle économique, et la nécessité de mieux appréhender le concept d’impact social.

Interrelations between creativity, innovativeness and entrepreneurial skills of individuals have long been discussed in the literature. Due to the challenges regarding their measurement, most studies focused on the intentions rather than the outcomes. The idea generation that requires creativity is the first stage of social innovation. The young population's creative potentials in participating social innovation practices deserve a special attention as they play a critical role in the innovativeness and entrepreneurship of societies. This study aims to explore the factors that determine the creative intentions of university students that are important in generating social innovation projects. A structured survey based on the literature was conducted among 600 management and engineering students from 3 universities from the different percentiles of the Entrepreneurial and Innovative University Index for 2012 of the Turkish Ministry of Science, Industry and Technology. The survey included questions on the demographic characteristics, environmental factors, motivators, university/institutional context, perceptions and creative thinking attitudes. By conducting reliability and factor analysis, accuracy and validity of data is tested and the impact factors were identified. Findings reveal that visionary attitude, curiosity, exploration and learning, attitude for own creativity, self-esteem, perception about the learnability of creativity, university and social environment are components of creative thinking intentions of students and some of these factors vary by year of study and university.

For decades, the cooperative enterprise (CE) produces market goods and/or provides services in the interest to its members, such as communities, customers, and suppliers. The upsurge of interest in social enterprises, and their balancing of social and economic interests, has also led to a renewed interest in CEs, often seen as a specific type of social enterprise. However, from an organizational perspective, this renewed interest has been both limited and scattered over a variety of fields. In this paper, we systematically review papers on CE in the mainstream organizational literature, defined as literature in the fields of economics, business, management and sociology. Our review integrates and synthesizes the current topics in the mainstream organizational literature and provides a number of avenues for future research. In addition, we compare our findings in the organizational literature to the social issues literature as these appeared to be quite complimentary. We found multilevel studies, determination of social impact—in particular measurable impact, managerial practices for sustainable (organisational) development, and the entrepreneurial opportunity generation process as the four key avenues for future research.

Site de la Chaire In.SITU | Recherche-innovation en stratégies intégrées Transports-Urbanisme de l'ESG UQAM Accès à des publications académiques, rapports et études, et les Cahiers In.SITU Cahier 1 - Les conditions de réussite d’un TOD : Retour sur la journée de réflexion du 28 janvier 2016 (TOD : transit-oriented development) Cahier 2 - Vivre et se déplacer, d’hier à aujourd’hui Montréal et Boucherville en exemples Cahier 3 - Portrait des disparités en matière de mobilité dans l’agglomération de Montréal Cahier 4 - Étude sur les facteurs et politiques de mobilité durable : le cas de la dépossession et réduction de l’usage de l’automobile Cahier 5 - La gestion de la demande : Revue des pratiques Cahier 6 - Inventaire illustré et raisonné de la gestion de la demande Cahier 7 - La gestion de la demande : analyse critique d’un registre d’action collective

Inspired by the South American research tradition known as “social technology,” this article proposes an operational framework to advance the understanding of mechanisms that help to promote social transformation. To illustrate its theorizing potential, we apply the framework to a nonprofit organization–Parole d’excluEs–that was created in Montreal (Canada) in 2006 and that has been promoting citizen mobilization and commitment to social change (parole-dexclues.ca). To that end, we offer a theoretical paper with an empirical illustration as a first step in a reflection on employing a global South theoretical lens–drawing on the concept of social technology–to make sense of a global North social innovation experience and to advance existing knowledge on the mechanisms of social transformation. The results contribute to social innovation research and practice, particularly at the interface between the management and nonprofit literatures.

Purpose In recent decades, higher education institutes (HEIs) have come under pressure to cooperate with society as a whole. This shift towards an increased focus on third mission and social innovation activities implies a substantial organizational change process for many HEIs, as they need to initiate both structural and cultural changes. This paper provides guidance for such change processes by examining the views and attitudes of academic and administrative staff, as well as students within the HEIs over a period in which the HEIs increase their focus on social innovation. Design/methodology/approach The study uses a longitudinal quantitative approach consisting of a survey of administrative and academic staff, as well as students at two German HEIs. The authors studied members' attitudes towards third mission and social innovation activities (N = 3470). Findings Results suggest that the university members' attitudes towards third mission and social innovation are positive but change to some extent over time. Different aspects shape the attitudes within the three groups (administrative staff, academic staff and students). Furthermore, attitudes vary among academic employees who are involved in the process and those who are not. Practical implications The findings provide useful information for university managers and anyone aiming to promote social innovation at HEIs. Originality/value The study examines how attitudes of university members change whenever social innovation takes place at HEIs. This study includes data on the participation and empowerment of all HEI members in view of the important role that HEIs can play as supporters of social innovation.

Social innovation and high-quality agricultural systems are important for rural development. However, there is little information on methods for measuring the process and outcome of social innovation, particularly at the regional level. This study aimed to answer the research question: Which social innovation metrics can be applied to analyze rural development at the regional level? We carried out a systematic review of the literature on factors and indicators of social innovation, assessed the characteristics of social innovation in value-added agricultural production systems in developed countries, and proposed social innovation indicators for evaluating value-added agricultural systems in developing countries. Key elements of the process and outcome dimensions of social innovation were identified and used to generate factors, subfactors, indicators, and subindicators. The literature review showed that more research is needed on the outcomes of social innovation. Future studies should investigate the social transformations promoted by rural tourism and biodiversity valorization.

Social businesses, despite having a huge potential to generate substantial and sustainable value, are often structurally and financially fragile. Technological interventions, such as social media analytics, big data, Internet of Things, and blockchain can help social businesses by leveraging the practices towards financial and operational sustainability. This study is the first of its kind in that it analyses existing scholarly works on social businesses using bibliometric analysis. In so doing, this paper presents an in-depth statistical analysis of the literature on technological interventions in sustainable social business, showcasing the development of the scholarship, major themes, and possible future research trajectories. The SCOPUS database is used to identify a large section of articles. The study shows that most of the work in social business has been done by scholars based in developed countries, with limited contributions emanating from developing countries. The study proposes a framework for the use of technology in sustainable social businesses with focus areas of research such as social innovation, digital technology, information systems, and decision making for sustainability. The results show that digital technologies are increasingly being accepted as tools for the sustainability and scalability of social businesses. The paper offers useful recommendations for future research in relevant fields.

Recent years have seen a surge of interest in prefigurative politics, which refers to the political strategies that model a future society on a micro level and aim to instantiate radical social change in and through practice. While most previous studies have focused on defining the concept and categorizing various types of prefiguration, this paper contributes by investigating under what circumstances prefiguration leads to revolutionary social change. The paper takes an original approach to these issues by turning to transition studies and the socio-technical change literature. This field focuses on the technical equivalence of prefiguration: namely, the relationship between small-scale niche innovations and large-scale technological transitions. Through theoretical discussions and empirical illustrations, this paper presents a typology of five transition pathways through which prefigurative strategies may result in a range of social change outcomes from reformative to revolutionary transformation.

L’innovation sociale est largement considérée comme vertueuse. Cependant, le consensus qui semble régner en la matière vient de ce que les représentations et les pratiques englobées sous ce terme recouvrent un faisceau très diversifié d’approches et de réalités. Cette polysémie permet à de nombreux auteurs de se ranger sous une même bannière alors qu’ils ont des références et des orientations distinctes, voire divergentes. L’éloge unanime de l’innovation sociale ne saurait donc faire illusion. À cet égard, un travail introductif autour de l’innovation sociale a mis en évidence deux acceptions contrastées. La première version, qui peut être qualifiée de faible, aménage le système existant, insiste sur l’importance de l’épreuve marchande et valorise l’entreprise privée dans sa capacité à trouver de nouvelles solutions aux problèmes de société. La seconde version, qui peut être désignée comme forte, affiche une visée transformatrice ; elle prône, en réaction à la démesure du capitalisme marchand, une articulation inédite entre pouvoirs publics et société civile pour répondre aux défis écologiques et sociaux. La première se contente d’une amélioration du modèle économique dominant, l’innovation s’inscrivant dans une perspective réparatrice et fonctionnelle, tandis que la seconde a pour caractéristique un questionnement critique de ce modèle, et a pour horizon une démocratisation de la société.

La dernière décennie a été marquée par une croissance mondiale du nombre d’initiatives d’innovation sociale lancées dans le secteur universitaire. Ces initiatives visent à résoudre des problèmes sociaux complexes et à induire des changements institutionnels et systémiques. Cette poussée de l’activité d’innovation sociale se produit sans une base de connaissances empiriques bien développée. Nous y contribuons en fournissant une description et une analyse complètes de toutes les initiatives d’innovation sociale auxquelles participe le secteur universitaire canadien, de leurs caractéristiques et du paysage qu’elles constituent. Résultats notables: près de la moitié des 96 universités canadiennes sont associées à au moins une initiative; de nombreuses initiatives sont interdisciplinaires et mettent l’accent sur la résolution de problèmes en collaboration avec des secteurs extérieurs à l’université; Les agences gouvernementales et les fondations caritatives sont les sources de financement les plus courantes. Les résultats suggèrent: il existe un potentiel de croissance de l’innovation sociale dans le secteur; il y a moins de liens internes et de regroupement d’initiatives que ne le recommande la théorie de l’innovation; l’accent mis sur la collaboration extérieure rejoint la «troisième mission» des universités, qui existe depuis longtemps, mais les innovateurs sociaux ont des objectifs, des méthodes et des processus distincts pour mener à bien cette mission. Nous concluons avec les orientations pour les recherches futures. Keywords / Mots clés: Universities; Higher education; Social innovation; Community engagement; Service mission; Social change; Canada / Universités; Établissements d’enseignement supérieur; Innovation sociale; Engagement communautaire; Mission de service; Changement social; Canada

The dependence on digital technologies has seen a significant increase during COVID-19 pandemic, to ensure that social connectivity and work goes on, in spite of lockdowns and the physical controls on movement. Though digital learning is expected to create abundant life-long learning opportunities for learners worldwide in this challenging time, there is a danger to further impose inequalities and inadequate access to quality education and life-long learning for the unconnected or poorly connected population. This paper shares our experience of reengineering a MOOC platform as `Community led MOOCs' to serve the learning needs of most under represented single mother communities in Bario - a remote settlement of Kelabits in the Borneo Island of Malaysia. This paper then explores TRIZ based heuristic models to address the socio-technological barriers to lifelong learning and proposes TRIZ principles that can trigger social innovation and creativity in designing lifelong learning solutions for rural communities.

Current social innovation initiatives towards societal transformations bring forward new ways of doing and organizing, but new ways of knowing as well. Their efforts towards realizing those are important sites for the investigation of contemporary tensions of expertise. The promotion of new, transformative ways of knowing typically involves a large bandwidth of claims to expertise. The attendant contestation is unfolded through the exemplar case of the Basic Income in which the historically evolved forms of academic political advocacy are increasingly accompanied by a new wave of activism. Crowd-funding initiatives, internet activists, citizen labs, petitions and referenda seek to realize the BI through different claims to expertise than previous attempts. Observing both the tensions between diverse claims to expertise and the overall co-production process through which the Basic Income is realized, this contribution concludes with reflections on the politics of expertise involved in transformative social innovation.

Social Innovation is one of the key indicators within the sustainable development goals (SDGs). Currently, service Design and its design thinking processes play a significant role in Innovation for businesses; it proved its social innovation impact in many projects building sustainable solutions. This study aims to highlight the value of implementing service design through the design thinking process in finding a sustainable solution for different social issues. Researchers achieved the aim of this study using qualitative methodology, implementing case study analysis as a method, were 28 design students have been asked to redesign missing social experiences during pandemics. These case studies explain how sustainable solutions can be generated via service design through the design thinking processes. The findings of this research highlight the value of implementing service design with its design thinking process to generate sustainable solutions for different social issues, concluding that this process can be taught and applied by designers to change their mindsets from `final outcome' to the concept of `final demand', aligning then with sustainability for social Innovation.

This article responds to increasing public and academic discourses on social innovation, which often rest on the assumption that social innovation can drive societal change and empower actors to deal with societal challenges and a retreating welfare state. In order to scrutinise this assumption, this article proposes a set of concepts to study the dynamics of transformative social innovation and underlying processes of multi-actor (dis)empowerment. First, the concept of transformative social innovation is unpacked by proposing four foundational concepts to help distinguish between different pertinent 'shades' of change and innovation: 1) social innovation, (2) system innovation, (3) game-changers, and (4) narratives of change. These concepts, invoking insights from transitions studies and social innovations literature, are used to construct a conceptual account of how transformative social innovation emerges as a co-evolutionary interaction between diverse shades of change and innovation. Second, the paper critically discusses the dialectic nature of multi-actor (dis)empowerment that underlies such processes of change and innovation. The paper then demonstrates how the conceptualisations are applied to three empirical case-studies of transformative social innovation: Impact Hub, Time Banks and Credit Unions. In the conclusion we synthesise how the concepts and the empirical examples help to understand contemporary shifts in societal power relations and the changing role of the welfare state.

Some see universities as a possible source of solutions to enable a sustainable transition and overcome societal challenges. Findings from three multisite case studies of Desis Labs, FabLabs, and Science Shops shed light on how universities can help empower communities and solve societal challenges locally. Adopting a sociotechnical and flat relational perspective inspired by science and technology studies (STS), we focus on the material and spatial aspects of how these spaces are configured, thereby ensuring practical relevance for policy makers and practitioners. Applying an analytical generalization methodology, we condense the qualitative data into a typology of three ideal space-types (i.e. affording, mediating, and impact-oriented) that represent specific configurations of actors, researchers, students, communities, spaces, infrastructure, equipment, facilitators, etc. The ideal space-types empower communities in different ways, require different resources to create and operate, and translate differently into specific local contexts.

Society is at a crossroads. Interconnected systems, radical transparency, and rapidly increasing sophistication in skills, communications, and technologies provide a unique context for fostering social innovation at a planetary scale. We argue that unprecedented rates of systemic social change are possible for co-creating a future where humans and all life can thrive. Yet, this requires innovation in the conceptions, practice, teaching, and researching of social innovation itself to reimagine what it is and can be. As a multidisciplinary group of academics, practitioners, and educators, we integrate our perspectives on social innovation and humanistic management to suggest the notion of systemic social innovation. We introduce the concept of “transformative collaboration” as central to facilitating systemic social innovation and propose a multilevel model for accelerating systems change. We then develop an integrated framework for conceptualizing systemic social innovation. Four levels of social impact are identified, and these levels are bracketed with a call for transforming individual consciousness at the micro level and new collective mindsets at the macro level. Blooom is presented as a case study to illustrate transformative collaboration, demonstrate the role of mindset shift in practice, and introduce four key ingredients to systemic social innovation. Finally, a call to action is issued for social innovation practice, teaching, and research. Most importantly, we seek to inspire and accelerate systemic social innovation that enables the flourishing of every human being and all life on earth.

As we grapple with how to respond to some of the world’s most pressing problems, such as inequality, poverty and climate change, there is growing global interest in ‘social innovation’ as a potential solution. But what exactly is ‘social innovation’? This book describes three ways to theorise social innovation when seeking to manage and organize for both social and economic progress.

The 21st century has brought a cornucopia of new knowledge and technologies. But there has been little progress in our ability to solve social problems using social innovation – the deliberate invention of new solutions to meet social needs - across the globe. Geoff Mulgan is a pioneer in the global field of social innovation. Building on his experience advising international governments, businesses and foundations, he explains how it provides answers to today’s global social, economic and sustainability issues. He argues for matching R&D in technology and science with a socially focused R&D and harnessing creative imagination on a larger scale than ever before. Weaving together history, ideas, policy and practice, he shows how social innovation is now coming of age, offering a comprehensive view of what can be done to solve the global social challenges we face.