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Social innovation is not well understood within the context of macro-social work. Frameworks for understanding social innovation as having dimensions of social entrepreneurship, social intrapreneurship, and social advocacy are elaborated. Challenges to the comprehensive understanding and utility of social innovation for macro social work are discussed, especially an overemphasis on social entrepreneurship as the only typical expression of social innovation as well as a mistargeted, deficit-based approach which assumes that contemporary social work is dysfunctional and can only be made functional through social innovation and entrepreneurship. Global and multidisciplinary insights and applications of social innovation for macro social work are reviewed. Finally, how the macro-social work approach to social innovation builds on and advances business approaches to social innovation is discussed.

The aim of this study is to provide new insights into the social innovation (SI) development process in the context of social start-ups. A multiple case study identifies the issues and mechanisms for social start-ups to develop a social need into a potentially scalable innovation and to validate and scale it up, while avoiding a possible failure. Results show that key challenges faced by social start-ups can be characterized according to the stage of the SI development path. Firstly, social start-ups' failure can be caused by the lack of expertise in social problems and of flexible processes for social ventures creation; secondly, by the lack of awareness of SI benefits and proper resources allocation; and, finally, by a weak understanding of the impact and intangible outcomes of the developed SI in society, while ensuring its economic sustainability. Successfully overcoming these challenges requires social start-ups to put in place the following mechanisms: (1) leveraging a vision and motivations that balance tensions in terms of the radical, economic and cultural aspects of SI; (2) engaging the SI stakeholders in different (and sequential) phases of SI development process; and (3) identifying and adopting the most suitable technological, financial and communication tools in an integrated way.

The purpose of this paper is to explore multiple Canadian educators' experiences with the Map the System (MTS) competition, designed to foster and grow systems thinking capacity among students exploring complex questions. The challenge has been an opportunity for social innovation programs (from the nascent to the established) across Canadian post-secondaries to engage both with their own communities and with social innovators internationally, connecting social innovation spaces as part of their third mission. Across the organizations, students valued the interdisciplinary and systems thinking qualities, and organizations benefited from the external competition, there remain questions about organizational engagement in social innovation as a deeply transformative process internally. Design/methodology/approach All Canadian post-secondary institutions who participated in the 2020 MTS competition (17) were invited to a digital roundtable to discuss their experiences. Ten were able to participate, representing a range of post-secondaries (including large research institutions, undergraduate-only universities and colleges). To facilitate discussion, participants met to discuss format and topics; for the roundtable itself, participant educators used a google form to capture their experiences. These were summarized, anonymized and redistributed for validation and clarification. To reflect this collaborative approach, all participant educators are listed as authors on this paper, alphabetically after the organizing authors. Findings For students participating in MTS, they have built both their interdisciplinary and systems thinking skills, as well as their commitment to achieving meaningful change in their community. But MTS arrived in fertile environments and acted as an accelerant, driving attention, validation and connection. Yet while this might align with post-secondary education’s third mission, educators expressed concerns about sustainability, internal commitment to change and navigating tensions between a challenge approach and collaborative work, and internal work and national competition limitations. This complicates the simple insertion of MTS in a post-secondary’s social innovation-related third mission. Research limitations/implications This study was limited to Canadian post-secondaries participating in MTS, and therefore are not representative of either post-secondaries in Canada, or all the MTS participants although Canada is well represented in the challenge itself. Additionally, while the authors believe their approach to treat all participants as authors, and ensured multiple feedback opportunities in private and collectively, this is a deliberate and potentially controversial move away from a traditional study. Social implications More than half of Canadian universities (a subgroup of post-secondaries) had at least one social innovation initiative, but questions have been raised about whether these initiatives are being evaluated internally, or are triggering the kinds of transformative internal work that might be an outcome. Understanding the impact of MTS one example of a social innovation-related initiative can help advance the broader conversation about the place (s) for social innovation in the post-secondary landscape – and where there is still significant work to be done. Originality/value As Canada has only participated in MTS for four years, this is the first inter-institution consideration of its related opportunities and obstacles as a vehicle for transformational social innovation. As well, educators talking openly and frankly to educators reinforces the collaborative quality of social innovation across the post-secondary landscape.

Social business is a new kind of business model, which integrates multiple dimensions and meanings, including management experiences from private, public, and nonprofit organizations. Social business has a goal of solving social problems through entrepreneurship, combining efficiency, innovation, and resources from a traditional enterprise with mission and values of a nonprofit organization

L’article est basé sur une enquête portant sur la structuration de la démarche de développement durable et responsabilité sociale (DD-RS) dans les universités françaises. Il s’appuie sur la théorie de la structuration et la Théorie Néo-Institutionnelle pour construire un cadre conceptuel à la structuration de cette mission. Ce dernier est confronté à la pratique des établissements et débouche sur une typologie fondée sur le rôle de l’implication politique, de la culture du pilotage et des isomorphismes. La discussion autour de cette typologie, à partir d’une ACM montrant l’existence de groupes homogènes d’universités quant à leur structuration d’une démarche DD-RS, permet d’affiner le rôle de chacun des facteurs du modèle conceptuel.

Participatory social innovation projects often involve the coming together of design researchers, community development groups, and community members to develop (often technological) solutions to social problems or challenges. “Intermediaries” are specific individuals and organisations who contribute to these projects by translating intentions, values and experiences between design researchers and communities. Previous research has not yet critically examined the role of intermediaries in such projects. This paper does so in a project carried out in rural areas of Europe, which sought to test and develop a technology to support the creation of FM community radio stations in isolated areas. We present the project as a biography of infrastructures to provide an account of intermediaries’ interactions during the project's unfolding. We find that how intermediaries shape the social base and ends of the project, and the interpretation of the technology involved, is influenced by their position, goals, and relationships in the process.

The role of big finance and technology in social change is rapidly evolving. This book examines why large financial players are entering the social sector through social finance. Drawing on empirical research, the authors analyse the opportunities this new interest and commitment presents as well as the potential harm that can be done to vulnerable people when beneficiaries are not treated as partners and the social needs of people are not placed at the centre of the investment model. This book introduces a ‘Deliberate Leadership’ framework to help big finance tackle problems with no easy solutions. The book also analyses how current technologies (including blockchain) are being used and the benefits and drawbacks of different features of these technologies from the standpoint of the beneficiary and investor. The authors derive a series of insights into the model of technology for social finance and impact investing. Written as a practical book for students alongside a field book based on an action learning methodology, this volume will be useful to those in social finance and impact investing.

The idea of social innovation has become increasingly popular in recent years, and as often happens with popular concepts it risks become overloaded. This happens, for instance, when social innovation is seen as the “soft” and humanistic alternative to versions of innovation dominated by science and technology. There has been a fast growing literature on social innovation, some of it in academic publications but perhaps most of it published by think tanks, semigovernmental agencies, and other organizations. Many different institutional fields for social innovation are discussed in the literature (Moulaert et al. 2013). Education is one of them, but much less frequently treated than fields like housing, intercultural relations, environmental issues, and childcare.

The socioeconomic challenges caused by aging populations have encouraged many countries to reevaluate the place of the elderly in society as well as to adopt measures in encouraging them to be participative. In recent decades, crowdsourcing has been identified as a rapid growth of innovative Internet-based information and communication technologies in giving the opportunities to educational organizations to reach their goals. With their accumulated skills and knowledge, academic retirees can be resourceful to society. However, their knowledge and experiences seem to be undervalued and underutilized. Retired academics have better opportunity to extend their contribution in the society as their valuable knowledge is more appreciated than people from other background. Retired academics tend to be able to fulfill their desire for professional continuity following retirement more markedly than people from other backgrounds. This paper analyzes the use of crowdsourcing in educational activities, especially for the academic retirees. Therefore, the objectives of this paper are to take an exploratory look on how educational organizations use crowdsourcing as part of their activities at the present time, and to suggest how the practice of crowdsourcing may expand to other educational activities in future.

Twelve papers examine knowledge, learning, and innovation in order to enhance competitiveness. Papers also explore perspectives of cross-sector collaboration, intrafirm and interfirm connections, gender, and relational marketing. Papers discuss knowledge, learning, and innovation--research into cross-sector collaboration; entrepreneurial competencies and firm performance in emerging economies--a study of women entrepreneurs in Malaysia; whether online cocreation influences lead users' and opinion leaders' behaviors; knowledge and innovation in Portuguese enterprises; social ties and human capital in family small- and medium-sized entrepreneurial internationalization; perceived social support and social entrepreneurship--gender perspectives from Turkey; entrepreneurship challenges and gender issues in the African informal rural economy; the construction of a professional identity of a female entrepreneur; knowledge creation and relationship marketing in family businesses--a case-study approach; the gender question and family entrepreneurship research; a composite-index approach to detecting reporting quality--the case of female executives in family firms; and influencing factors in customers' intention to revisit resort hotels--the roles of customer experience management and customer value. Ratten is Associate Professor at La Trobe University. Braga is Associate Professor of the Technology and Management at the Polytechnic Institute of Porto. Marques is Assistant Professor and Coordinator of the Innovation, Markets and Organization Research Group in the Centre for Transdisciplinary Development Studies at the University of Tras-os-Montes and Alto Douro. No index.

The UK government has called for a rehabilitation revolution in England and Wales and put its faith in market testing. It hopes this will lead to greater innovation, resulting in reductions in re-offending while also driving down costs. However, many of the most innovative developments in criminal justice over recent decades have come through social innovation. Examples include restorative justice and justice reinvestment. In this article we argue that while social innovation will respond to some extent to conventional economic policy levers such as market testing, de-regulation and the intelligent use of public sector purchasing power it is not simply an extension of the neo-liberal model into the social realm. Social innovation, based on solidarity and reciprocity, is an alternative to the logic of the neo-liberal paradigm. In policy terms, the promotion of social innovation will need to take account of the interplay between government policy, social and cultural norms and individual and social capacity. Current proposals for reforming the criminal justice system may not leave sufficient scope to develop the conditions for effective social innovation.

The incubator model of a support structure to develop high-tech firms from academic research was imported from the USA to Brazil, where it serves a variety of economic and social purposes. The Brazilian cooperative incubator is a creative reinterpretation of the business incubator model to advance social innovation. It addresses issues of social exclusion, poverty and unemployment by empowering favela residents to create their own jobs. Having diffused broadly, the Brazilian cooperative incubator allows us to address the issue of growth in social enterprises. This paper employs a triple helix dynamic model, including government (local, regional and national), academic (different types of universities, industry (firms of varying scale and sector, industry associations) and NGOs (non governamental organizations) to explain the diffusion and expansion of this innovation in social entrepreneurship.

Social entrepreneurship is one of the most notable innovations in the global era. By challenging the conventions of established social and environmental organizations and building new models of cooperation and exchange between the public, private, and civil society sectors, social entrepreneurship aims to provide systemic and scalable solutions to some of the most pressing threats and urgent issues that currently impact billions of people around the world. It is concerned with the effects of climate change and environmental degradation, new health pandemics, water and energy crises, growing migration, seemingly intractable issues of inequality and endemic poverty, the rise of terrorism and nuclear instability, and the “challenge of affluence” in many developed countries. The impact and influence of social entrepreneurship can be identified across the world in terms of direct interventions and action on the ground and also in terms of its wider, political influence as a movement for societal change that aims to reframe debates and alter institutional logics to increase the effectiveness of the provision of public goods and grow the positive externalities of social and environmental action. This entry defines social entrepreneurship as a global-level phenomenon and locates it as a new set of logics and institutions that aim to achieve systemic change and address market failures across the public, private, and civil society spheres.

N'apparaît pas dans Termium Plus, dans IATE ou dans le GdT, en français ou en anglais. Il n'y pas non plus technologie sociale, techno-social.e (avec un trait d'union). On voit social tech (jargon) et social technology dans Wikipedia, mais les termes ne sont pas utilisés ailleurs.

Commonly, social innovation is defined as new ideas proposals to the needs of humans. However, there is a lack of a well-definition comprehensive leading the fragmentation of field research. On the other hand, the contribution of universities for social innovation development is still less investigated. In this sense, this study intends to explore interrelations between universities and social innovation in relation to different lines of investigation employed. For this, a content analysis was applied to results obtained by Cunha et al. [1]. Five categories of analysis were defined. Findings revealed that there are a number of studies that applied qualitative research to investigate practical examples of social innovation inside of universities and few empirical studies. A link among keywords social innovation, higher education, and social entrepreneurship was found. Furthermore, the analysis showed that there is not a leader country but a distribution across several countries, where Spain and United Kingdom stand out. Thus, this result suggests that it would be helpful to develop an instrument to measure academics’ engagement with social innovation research and practice. In addition, this research contributes to current knowledge regarding the role of universities in social innovation model, providing new theoretical and practical insights of investigation.

Reputation systems are a popular feature of web-based platforms for ensuring that their users abide by platform rules and regulations and are incentivized to demonstrate honest, trustworthy conduct. Accrual of "reputation" in these platforms, most prominently those in the e-commerce domain, is motivated by self-interested goals such as acquiring an advantage over competing platform users. Therefore, in community-oriented platforms, where the goals are to foster collaboration and cooperation among community members, such reputation systems are inappropriate and indeed contrary to the intended ethos of the community and actions of its members. In this article, we argue for a new form of reputation system that encourages cooperation rather than competition, derived from conceptualizing platform communities as a networked assemblage of users and their created content. In doing so, we use techniques from social network analysis to conceive a form of reputation that represents members' community involvement over a period of time rather than a sum of direct ratings from other members. We describe the design and implementation of our reputation system prototype called "commonshare" and preliminary results of its use within a Digital Social Innovation platform. Further, we discuss its potential to generate insight into other networked communities for their administrators and encourage cooperation between their users.

Digital social innovation (DSI) involves the use of digital technologies in the development and implementation of innovative products, services, processes and business models that seek to improve the well-being and agency of socially disadvantaged groups or address social problems related to marginality, inequality and social exclusion (Qureshi, Pan, & Zheng, 2017; Shalini et al., 2021). Information Systems Frontiers, 22 (11), 1 - 21. https://doi.org/10.1007/s10796-020-09991-6 153 Parthiban, R., Qureshi, I., Bandyopadhyay, S., & Jaikumar, S. (2021). Social inclusion/exclusion (Diaz Andrade & Doolin, 2016; Iivari et al., 2018; Riaz & Qureshi, 2017); social inequality (Qureshi et al., 2018; Zheng & Walsham, 2008, 2021) Embedded agency of DSIrs How are DSIrs able to engage with local institutions yet bring change in these very same institutions? 151 Pandey, M., Bhati, M., Shukla, D. M., & Qureshi, I. (2021). 152 Parthiban, R., Qureshi, I., Bandyopadhyay, S., Bhatt, B., & Jaikumar, S. (2020).

This article responds to increasing discourses on digital social innovation (DSI) from the perspectives of women entrepreneurs. Using the individual differences theory of gender and information technology (IDTGIT), this research explores how digital technology is used by women entrepreneurs to create opportunities in response to the challenges associated with individual identity, individual influences, social influences and structural influences. We also extend the IDTGIT by exploring how technology is used by women entrepreneurs in their DSI ventures and how technology facilitates the social impact of such ventures. This paper draws on a qualitative study using interviews with 17 women entrepreneurs in Australia, and our findings indicate that individual identity, individual influences and social and structural influences play a significant role in inhibiting women entrepreneurs' business ventures but technology helps to create opportunities for women entrepreneurs to address these factors. We also found that technology plays a role in helping women entrepreneurs to pursue social innovation in two different ways: through social innovation that is embodied by technology and social innovation that is enabled by technology. Our findings further indicate the social impact of DSI in the areas of education, employment, environment and climate, community development and progress and healthcare. The theoretical and practical implications of DSI for women entrepreneurs are provided.

The aim of this paper is to study the influence of corporate social responsibility (CSR) over small and medium‐sized enterprise (SME) innovation and the effect of two mediating variables, debt terms and human capital. Based on a sample of 2825 Spanish SMEs and applying a structural equations modeling, the results demonstrate that the effect of CSR on innovation is mediated by debt terms and by good human resource practices. Part of the positive effect of CSR on innovation occurs through these two variables, which, alone, positively and significantly affect innovation in SMEs. Consequently, the positive effect of CSR practices on debt terms through a decrease in asymmetric information goes further, also having repercussions on innovation. Additionally, the suitable development of human resource practices based on strategies oriented toward CSR allow companies to carry out greater and more efficient innovative activities. This paper contributes to the CSR literature considering the human resource management and the debt access in the relationship between CSR and innovation. The findings reveal important implications for policy makers and managers. For the former, the results show that it would be interesting to carry out actions aimed at assisting SMEs, especially those with fewer resources available, to implement a suitable CSR strategy, supporting sustainable development in SMEs. And, for the latter, CSR‐oriented innovation has proven to be a valuable strategy for more efficient SMEs management because of the multiple competitive advantages it generates.

In the last two decades, social innovation (SI) and social entrepreneurship (SE) have gained relevance and interest within the framework of academia at international level. Higher education institutions (HEIs) are key players in promoting innovation and social entrepreneurship initiatives that respond to multifaceted challenges. They support strategies on the basis of the strengthening of participation, collaboration, and cooperation with society and its local communities. However, the approach of Latin American universities to SI and SE has been very uneven in the way they have understood them, integrated them into academic programmes, and transferred knowledge to society. On the basis of the experience of the Students4Change project, we sought to understand the role of Latin American HEIs in promoting social innovations by analysing the experiences of 10 participating universities to formalise a pedagogical programme on SI and SE in their institutions. The results suggest that there is still a need to formalise an academic syllabus that is specifically designed to promote social innovations and to train universities in this endeavour. This paper contributes to the identification of the main levers of change, strengths, and challenges that Latin American universities face to institutionalise SI and SE in their contexts.